Motivated and results-driven professional with 18 years of experience in Business Development and Account management within the supply chain services industry. . Known for being a collaborative team player and dynamic leader, consistently delivering strong business performance, cultivating strong customer relationships, and driving operational excellence.
As Regional Manager for Consumer Packaged Goods, I am responsible for driving strategic growth & managing wide range of DP World's service portfolios. The Role Involves:
• Lead the Sales & Account Management for Enterprise & Strategic Clients and foster a sustainable relationship.
• Oversee a revenue target of INR 800 Mn with EBITDA of INR 120 Mn.
• Spearheading cross-selling of all DP World service lines and delivering integrated, solutions tailored to customer needs.
• Lead a team of direct reports providing guidance, mentorship & performance management to achieve business goals.
• Identifying and onboarding new clients with tailored solutions, driving business growth and enhancing organizational value.
Led the India business for the Healthcare & Industrial sector with full P&L responsibility for a portfolio worth ₹500 Mn. The role encompassed managing key existing customers while actively driving new customer acquisition and sector expansion.
Key Highlights
• Successfully launched an Import Warehouse for a global Pet Nutrition client with a capacity of 19,000 pallet positions, enabling efficient supply chain operations and improved inventory flow.
• Worked in close alignment with Global Key Account Management (GKAM) teams to ensure consistent service delivery, governance, and strategic planning for multinational customers.
• Drove collaboration across internal functions including operations, solution design, and finance to ensure seamless onboarding and operational execution.
Entrusted with managing high-value strategic accounts across diverse industries including FMCG, Paints, Automotive, and Paper, with consolidated annual revenues of ₹500 Mn. Elevated from Key Account Manager to Senior Manager based on consistent performance and customer advocacy
Key Achievements:
• Oversaw complex supply chain operations and SLA deliverables for one of India's leading FMCG companies, covering all manufacturing plants and distribution nodes, with annualized revenue of ₹360 Mn
• Led multiple large-scale infrastructure rollouts including:
Central Distribution Centre in Chennai for a leading lubricant brand.
Regional Distribution Centre in Kolkata for a top decorative paints manufacturer with 6,000 KL monthly throughput.
• Honored with Salesperson of the Year (FY 17-18) and Star Performer – Q4 FY 17-18 for exceptional business growth and client satisfaction
Progressed from Sales Executive to Assistant Manager, Major Accounts, during a dynamic six-year tenure marked by consistent growth, client retention, and strategic account handling. Managed key institutional clients and drove revenue growth through innovative logistics solutions and cross-functional collaboration.
Key Achievements:
• Successfully managed strategic accounts with annual revenue exceeding ₹200 Mn, driving end-to-end account ownership and service delivery.
• Oversaw major operations across the Kolkata and Mumbai branches, leading client acquisition and relationship management for key business verticals.
• Recognized with the Continuous Excellence Award (Q3 2013) and honored as Best Zonal Sales Manager (2013–14) for driving the highest business growth in Eastern India
Handled major account relationships and territory-level sales operations for AFL's Express Division, focusing on corporate clients with time-critical logistics needs. Played a key role in business development and service performance across the assigned territory
Key Achievements: -
• Managed and expanded major accounts within the express logistics segment, contributing to both volume growth and service excellence.
• Successfully handled business development multiple territories in Kolkata driving volume growth for Domestic and International Business through UPS.
1. Spearheading key client management and business development across West India, leveraging DP World’s end-to-end logistics portfolio—from CFS and warehousing to last-mile delivery—to drive market expansion and customer retention.
2. Leading a high-performing team of direct reports, ensuring seamless execution in a competitive landscape through strategic direction, capability building, and accountability.
3. Owning and delivering an annual revenue target of INR 800 Mn, with a sharp focus on margin enhancement and cross-selling opportunities across DP World's integrated service offerings.
4. Building a resilient and future-ready sales team by instilling domain expertise, strategic thinking, and leadership development, fostering both individual growth and team success
Automobile Lubricant – Central Distribution Centre (CDC), Chennai
· Scope: Designed and implemented a CDC to support both intra-city and inter-state distribution.
· Impact: Enabled vertical storage solutions and optimized stock transfers to satellite warehouses, improving service levels and inventory efficiency.
Decorative Paints – Regional Distribution Centre (RDC), Kolkata
· Scope: Set up a high-volume RDC with storage capacity of 2000 KL and a monthly throughput of 6000 KL .
· Impact: Strengthened regional supply chain capabilities and enabled efficient secondary distribution to regional storage hubs.
Pet Foods & Pet Nutrition – Import Distribution Centre, Chennai
· Scope: Developed an Import DC for a global pet nutrition brand, featuring 15,000+ pallet positions with integrated value-added services (VAS).
· Impact: Supported the brand's growth strategy in India by aligning warehousing capacity with projected market demand and improving import-to-market turnaround.
Paper Industry – Storage & Distribution Centre, Kolkata
· Scope: Delivered a comprehensive supply chain model, covering import clearance, warehousing, and JIT delivery of paper rolls to printing facilities.
· Impact: Created seamless port-to-press operations with enhanced visibility, reduced delays, and just-in-time delivery reliability.