NILANJAN KAR ROY
Consultant - Project Delivery & Client Experience
Kolkata,,West Bengal
Summary
Strategic and impact-driven professional with 4+ years of progressive experience in leadership development, data-driven consulting, and cross-functional program execution. Proven ability to deliver business outcomes through stakeholder engagement, operational innovation, and analytics. Actively seeking opportunities to contribute to dynamic roles in consulting, strategy, or leadership development where I can drive measurable impact and business value.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Consultant - Project Delivery & Client Experience
Great Manager Institute®
06.2024 - Current
- Spearheaded Al-powered consulting solutions across leadership transformation programs impacting top industry clients.
- Increased project delivery efficiency by 40% through innovative process automation strategies.
- Led critical stakeholder alignment and strategic growth discussions, resulting in both repeat business and successful acquisition of new clients.
- Managed data analysis for prestigious national recognition platforms: Top 100 Great People Managers and Top CEOs/MDs/Founders.
- Orchestrated operations for Great Managers' League® Summit-India's largest leadership conclave.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Senior Associate - Client Experience
Great Manager Institute®
06.2023 - 06.2024
- Delivered customized leadership development journeys for diverse clientele, enhancing measurable managerial effectiveness.
- Drove client success, retention, and upselling by fostering proactive relationship management.
- Co-led India's Most Trusted Leaders program in partnership with Great Place to Work® India.
Senior Analyst
Great Manager Institute®
06.2022 - 05.2023
- Conducted deep-dive behavioral analysis and generated strategic insights to improve program ROI.
- Enhanced analytical reporting transparency and client communication through intelligent tracking mechanism.
Business Analyst
Great Manager Institute®
05.2021 - 05.2022
- Translated business needs into actionable development plans for leadership solutions.
- Conducted market and competitor analyses to shape product and strategy roadmaps.
Business Analyst (Internship)
MedTourEasy
10.2020 - 12.2020
- Delivered actionable insights on global medical tourism trends through market research.
- Recommended analytics strategies that improved digital experience and lead targeting.
Education
B.Tech - Electronics & Telecommunication
KIIT University
Bhubaneswar, Odisha01-2021
12th - WBCHSE
Children's Own Home
Uttarpara, West Bengal01-2017
10th - WBCSE
Amarendra Vidyapith
Uttarpara, West Bengal01-2015
Skills
Microsoft Office
Project Management & Delivery
Client Relationship Management
CRM Instruments
Process Automation
Certification
Customer Relationship Management – IIM Bangalore via edX (Credential ID: 2e34e504ae06483bb8dbbba2eed8e19c)
Timeline
Consultant - Project Delivery & Client Experience
Great Manager Institute®
06.2024 - Current
Customer Relationship Management – IIM Bangalore via edX (Credential ID: 2e34e504ae06483bb8dbbba2eed8e19c)
07-2023
Senior Associate - Client Experience
Great Manager Institute®
06.2023 - 06.2024
Senior Analyst
Great Manager Institute®
06.2022 - 05.2023
Business Analyst
Great Manager Institute®
05.2021 - 05.2022
Business Analytics Specialization – Coursera
11-2020
Business Analyst (Internship)
MedTourEasy
10.2020 - 12.2020
B.Tech - Electronics & Telecommunication
KIIT University
12th - WBCHSE
Children's Own Home
10th - WBCSE
Amarendra Vidyapith