Seasoned program management professional having 18 plus years of experience with a strong technical foundation - with excellent leadership qualities in managing and executing large scale projects involving complex design and implementations with cross functional stakeholder orchestration and ultra-aggressive timelines.
Experience in making proactive fund proposals. Skillful managing exposure, maintaining client satisfaction and capitalizing on emerging opportunities.
Specialist in Business Planning , Stakeholder management, RoadMap & Data and Analytics Strategy definitions. More than a decade of experience in process engineering, including requirements gathering, analyzing, and defining business and functional requirements.
Hands on experience in implementing large scale data-warehousing solutions involving data visualization ,analytics and engineering with leading brands as customers across various geographical locations .
Overview
18
18
years of professional experience
Work History
Senior Program/Portfolio Manager
Tata Consultancy Services
01.2022 - Current
End to end delivery ownership for a portfolio comprising of 150 plus team members across multiple geographical locations and technologies with cross functional team orchestration and ultra-aggressive timelines.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
Analyzed business processes to identify cost savings and operational efficiencies.
Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Senior Technical Manager
Tata Consultancy Services
12.2019 - 12.2021
Manager - Digital Transformation leader managing in delivering end to end Business Intelligence & Analytics solutions with multi billion dollar enterprise
Collaborated with stakeholders to define project scope and objectives, translating business needs into actionable technical requirements for the team.
Managed multiple simultaneous project timelines effectively, ensuring all tasks were completed on time while maintaining high quality standards.
Implemented a culture of continuous learning within the organization by encouraging professional development opportunities and fostering an environment that values curiosity and growth.
Senior Technical Manager (Architect)
Infosys Ltd
04.2016 - 11.2019
Senior Technical Manager - Customer Facing and Technology Management in designing and delivering one of most business critical reporting systems involving more than few thousand users, including time sensitive information.
Promoted industry best practices within the team by conducting training sessions on relevant topics such as cybersecurity, data privacy regulations, and emerging technologies.
Reduced project delivery time by optimizing resource allocation and improving project management processes.
Championed a culture of innovation within the organization by encouraging new ideas and facilitating knowledge-sharing events.
Engineering Manager (Architect)
Infosys Ltd
08.2009 - 03.2016
Technical solution expert for multiple projects in data warehousing involving data ingestion, storage and reporting design solutions in on-premises databases.
Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
Streamlined communication between departments by establishing regular meetings, improving collaboration on complex projects.
Increased efficiency through the automation of manual processes, saving time and resources on project completion.
Presented progress reports to executive leadership, demonstrating success in meeting project milestones on time and within budget constraints.
Engineering Lead
Infosys Ltd
11.2005 - 07.2009
Led a team of engineers to meet aggressive deadlines, ensuring on-time delivery of high-quality products.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
Achieved customer satisfaction by diligently addressing concerns, promptly resolving issues, and consistently delivering top-notch service.
Developed robust technical documentation for effective knowledge transfer and streamlined maintenance procedures.
Enhanced team productivity by implementing agile methodologies, fostering a culture of adaptability and continuous improvement in the workplace.
Mentored junior engineers, fostering professional growth and improving overall team performance.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services