Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nilesh Advirkar

Mumbai

Summary

Junior Underwriter with expertise in credit risk management, compliance testing, underwriting and foreclosure specialist. Posses extensive background in the KYC process, credit card process and customer service for the same. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Junior Underwriter

SitusAMC
03.2021 - Current
    • Due diligence for Credit Services – Compliance-only review for Corporate and residential loans.
    • Maintain a working knowledge of US Residential Origination Underwriting procedure, federal and state lending laws.
    • Reviewing and verifying loan applicants and supporting documentation for income and assets in residential mortgage, identification of the proper documentation for data capture.
    • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process .
    • Demonstrated expertise in various types of loans, including FHA, VA, and conventional mortgages.
    • Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement during weekly RCA analysis .
    • End to end loan review on documentation such as Note, Security Instrument, HUD GFE, LE CD, Title documents, property history reports, disbursement worksheet, commitment letter, TIL and GFE disclosures, documents pertaining to tangible net benefit screen, valuation and appraisal reports, etc.
    • Gather accurate data from the appropriate documents to calculate APR tolerances, cash to from borrower, fee thresholds/tolerances calculations, reserves or impounds running embedded rules and logic against such information.
    • Run compliance and compliance testing on the first review loans by clearing or acknowledging the validations, adding required exceptions to the file for missing documents which is final step of review on the file before submitting the same.
    • While we run compliance it is of upmost importance that the pre checks are accurately completed for calculating finance charge tolerance caused due to fees or payment variance in the TIL screen.
    • At the time of compliance only, we need to adhere to policies and guidelines provided by FNMA, FHLMC and USDA .
    • Quality check for the loans reviewed by different analyst within the team and providing them relevant feedback over email.
    • Providing query support to the analyst within the team while ensuring on complete own production targets.
    • Assist the manager in preparing reports required for team's data collection or any such ad hoc activities as required by manager.
    • In order to sustain the client, adhering the points discussed in the calibration calls .
    • Function as an SME and lend assistance for queries of team members.
    • Developed strong organizational and communication skills through coursework and volunteer activities.

Service Specialist

Citibank
03.2020 - 10.2020
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Supported KYC processes for prospective and existing customers.
  • Conducted KYC formality reports on questionable accounts and transactions.
  • Contributed to successful external reviews, demonstrating effective implementation of KYC standards within the organization .
  • Enhanced client onboarding process by streamlining KYC procedures and reducing turnaround time.
  • Adjusted end-to-end KYC process needs to align with workforce capabilities.
  • Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.
  • Assisted customers with questions and inquiries to provide information regarding credit card accounts.
  • Followed up with customers about resolved issues to maintain high standards of customer service .
  • Increased efficiency and team productivity by promoting operational best practices.
  • Responded proactively and positively to rapid change .
  • Supported customers with invoices, statements and other basic questions.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Educated customers on credit card benefits, driving increased utilization of rewards programs and value-added services.
  • Documenting SOPs required for the process improvement.
  • Collaborated with stakeholder groups across the organization to ensure business and technology alignment.
  • Performed quality assurance, system integration and user acceptance- testing facilitating on time, on budget and acclaimed “go live” of enterprise implementations for up to 12,000 global users.

Senior Analyst

Tata Consultancy Services
07.2013 - 02.2019
  • Demonstrated expertise in various federal and state regulations governing foreclosures, ensuring full compliance with all legal requirements.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Interact with customers and provide them online query support.
  • Reduced foreclosure timelines by efficiently managing case files and ensuring timely completion of necessary tasks.
  • Coordinated with property preservation teams to secure assets after foreclosure sales were completed successfully.
  • Evaluated foreclosure litigation paperwork, affidavits, and post-sale documents.
  • Evaluated and examined files with management prior to foreclose sale date to formulate bidding instructions.
  • Maintained and updated all portfolios by state given by foreclosure management.
  • Reviewed loan and foreclosure documents and verified for accuracy.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Co-ordinating with onshore clients with timely completion of urgent projects.
  • Monitoring filings and allocating work activities to all the team members on daily basis.
  • Worked as a US Tax Consultant which majorly involved preparing and submitting tax returns, researching tax laws, advising on tax planning.
  • Enhanced communication with clients by providing regular updates on the status of their foreclosure cases.
  • Worked on 1040 tax form which included working on Schedule A, B and C wherein calculation of Income/Assets, profit/loss was being done.

Customer Service Associate

First Source Private Limited
09.2012 - 07.2013
  • Work for Lloyds Bank under the mortgage process.
  • Providing accurate information to the customer and handling customer-related queries.
  • Providing condolence letter to the customer's family on behalf of Lloyds Bank interacting with them via call or sending emails.
  • Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Developed and updated databases to handle customer data.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained up-to-date knowledge of product and service changes.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Education

SSC - General -

Nandadeep Vidyalay School

Bachelors in Commerce -

Patkar College
01.2012

HSC - Commerce -

R.K College
01.2010

Skills

  • Software knowledge of Finacle, Citrix, Flexcube, Acuity, Clarity, etc
  • MS Office with proficiency in MS Excel , MS word and PPT
  • Process Improvement
  • Team Management
  • Task Prioritization
  • Excellent Communication
  • Documentation Review
  • Underwriting Principles Understanding
  • Analyzing data
  • Credit analysis
  • Regulatory Compliance Awareness
  • Risk Assessment
  • Quality Control

Timeline

Junior Underwriter

SitusAMC
03.2021 - Current

Service Specialist

Citibank
03.2020 - 10.2020

Senior Analyst

Tata Consultancy Services
07.2013 - 02.2019

Customer Service Associate

First Source Private Limited
09.2012 - 07.2013

SSC - General -

Nandadeep Vidyalay School

Bachelors in Commerce -

Patkar College

HSC - Commerce -

R.K College

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