Nilesh Badariya
Mumbai
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Blinkit
Mumbai
04.2023 - Current
- Managed daily store operations and ensured smooth workflow.
- Trained staff on customer service best practices and product knowledge.
- Oversaw inventory management and maintained stock levels effectively.
- Conducted regular staff meetings to communicate updates and expectations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with corporate teams to align on promotional strategies and initiatives.
- Resolved customer complaints in an efficient and professional manner.
- Trained new staff members on policies, procedures, product knowledge and selling techniques.
- Created weekly schedules to ensure adequate coverage of the store during operating hours.
- Recruited qualified personnel when necessary by conducting interviews and background checks.
- Conducted regular meetings with team members to discuss progress towards goals.
- Ensured compliance with company policies and procedures regarding safety, security, cash handling.
- Organized store layout according to corporate guidelines while maximizing space utilization.
- Conducted performance reviews for employees in a timely manner.
- Managed inventory control systems to ensure optimal stock levels at all times.
- Performed regular audits of store operations to identify areas for improvement.
- Prepared staff work schedules and assigned team members to specific duties.
Team Leader Manager
Mahindra Logistick
Mumbai
04.2021 - 03.2022
- Led team meetings to discuss project goals and address challenges.
- Mentored team members to enhance skills and improve overall performance.
- Developed training programs focused on best practices and operational efficiency.
- Implemented process improvements to streamline workflows and increase productivity.
- Analyzed team performance data to identify areas for development and support needs.
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
- Organized team meetings to discuss progress and challenges.
- Ensured compliance with company policies and regulations.
- Identified areas where teams could improve their skillset.
- Recruited, trained, and supervised new staff members.
- Monitored customer service standards across the organization.
- Collaborated with other departments to ensure smooth operations.
Team Member
Flipkart PVT LTD
Mumbai
01.2021 - 03.2021
- Assisted customers with product inquiries and order placements.
- Operated warehouse equipment to facilitate smooth order fulfillment.
- Collaborated with team members to ensure timely shipment of packages.
- Adhered to safety protocols while handling products and equipment.
- Communicated effectively with supervisors regarding workflow issues.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
Mumbai University - B.COm
Anna Leela College of Commerce & Economics
Mumbai04-2012
Skills
- Inventory management
- Customer service
- Employee training
- Team leadership
- Process improvement
- Effective communication
- Time management
- Performance evaluation
- Problem solving
- Team building
- Operations
- Staff management
- Competitor monitoring
- Store operations
- Inventory control
- Shift scheduling
- Team building and leadership
- Problem-solving
Accomplishments
- Receive a Reward in Blinkit KE Rising Rewads.
Languages
Hinidi
First Language
English
Beginner (A1)
A1
Certification
- Certificate receive BLINKIT
Timeline
Store Manager
Blinkit
04.2023 - Current
Team Leader Manager
Mahindra Logistick
04.2021 - 03.2022
Team Member
Flipkart PVT LTD
01.2021 - 03.2021
Mumbai University - B.COm
Anna Leela College of Commerce & Economics
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