NILESH CHAUBEY
Surat
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Manager
XL TRADERS
01.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed senior-level personnel working in marketing and sales capacities.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Connected with prospects through trade shows, cold calling and local-area networking.
Head of Departments,
Sahiba Limited.
01.2012 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Streamlined sales reporting process, making it easier for management to track progress and identify areas for improvement.
- Maintained thorough documentation of departmental processes, enabling efficient knowledge transfer when needed.
- Audited production reports, tracking data entry and processing errors.
- Reported statistics requested by senior management accounting for database growth and call volume.
- Provided daily supervision, feedback and oversight to direct reports.
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Implemented new data entry software, leading to increased productivity and user satisfaction.
- Supported business development efforts by providing accurate and timely reports based on entered data insights.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Account officer, Surveyer
Gee Tech Project (P) Ltd.
04.2011 - 09.2011
- Maintaining, controlling and Supervising Books of Accounts on Daily basis
- Verification of entries and posting of all days transactions
- Preparing Purchase Register
- Party & Bank Reconciliations
- Preparing Purchase Order
- Scrutiny Case Handling
- Monthly and Yearly Internal Audit
- Maintaining, Controlling All Site
- Reporting And Accounts Of all site
Education
Graduation (B.Com.) -
Veer Narmad South Gujarat University, Udhna citizen Commerce College
01.2012
XII -
Gujarat Board, Shree Krishna Geeta Rastriya Hindi Vidyalaya
01.2008
X -
Gujarat Board, Shree Krishna Geeta Rastriya Hindi Vidyalaya
01.2006
Skills
- Customer Service
- Computer Skills
- Positive Attitude
- Problem Resolution
- Effective Communication
- MS Office
- Business Analysis and Reporting
- Marketing
- Accuracy and Speed
- Data conversion
Accomplishments
Tally 9.0 and M.S. Office
Hobbiesinterest
- Listening to music
- Playing Cricket
- Traveling
- Surfing net
Languages
Hindi
English
Gujarati
Father'sname
Mr. Shyam Bihari Chaubey
Job Details
- Gee Tech Project (P) Ltd., Surat, Gujarat, Account officer, Surveyer, 04/01/11 - 09/30/11, Maintaining, controlling and Supervising Books of Accounts on Daily basis Verification of entries and posting of all days transactions Preparing Purchase Register Party & Bank Reconciliations Preparing Purchase Order Scrutiny Case Handling Monthly and Yearly Internal Audit Maintaining, Controlling All Site Reporting And Accounts Of all site
- Sahiba Limited., Surat, Gujarat, Head of Departments, Data entry operater, 01/06/12 - 12/31/20, Manage and oversee the daily operations of the department, including monitoring performance, ensuring productivity, and providing guidance and support to team members.
Personal Information
- Date of Birth: 07/20/91
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Manager
XL TRADERS
01.2021 - Current
Head of Departments,
Sahiba Limited.
01.2012 - 12.2020
Account officer, Surveyer
Gee Tech Project (P) Ltd.
04.2011 - 09.2011
Graduation (B.Com.) -
Veer Narmad South Gujarat University, Udhna citizen Commerce College
XII -
Gujarat Board, Shree Krishna Geeta Rastriya Hindi Vidyalaya
X -
Gujarat Board, Shree Krishna Geeta Rastriya Hindi Vidyalaya
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