Nilesh Deshmukh
Nashik,Maharashtra
Summary
Application Manager - MES/OT with 7+ years of experience leading SCADA/OPC, PLC, MES and Historian operations across regulated pharmaceutical and chemical industries. Proven expertise in bridging automation and IT systems, ensuring IT/OT secure convergence, and driving compliance with GAMP5, 21 CFR Part 11, and ISA/IEC 62443 standards. Skilled in ServiceNow-based incident, problem, and change management with >99% SLA compliance, proactive downtime reduction, and vendor coordination across 70+ global sites. Recognized for cross-functional collaboration, stakeholder engagement, and building support capabilities, with a track record of facilitating smooth transitions of OT support to shared service centers and aligning operations with enterprise IT/OT strategy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Application Manager - MES/OT
Nouryon Chemicals India Pvt Ltd.
Navi Mumbai, Maharashtra
09.2024 - Current
- Administered and optimized MES & SCADA infrastructure (GE iFIX, Plant Applications, Proficy Historian, Kepware/IGS OPC), improving system reliability, scalability, and compliance with ISA-95 standards.
- Managed Proficy Historian with mirrored server hosting 350,000+ tags and processing 10GB+ of daily data, ensuring high availability, redundancy, and seamless historian performance across manufacturing systems.
- Integrated TrendMiner and TopView for advanced analytics and alarm management, enabling predictive insights and contributing to measurable OEE performance improvement.
- Managed 230+ ServiceNow incidents and changes as the primary OT liaison, ensuring >99% SLA compliance, effective escalation handling, and minimal business disruptions.
Automation Support - Executive
Sarla Advantech Pvt Ltd. (ATS Global)
Navi Mumbai, Maharashtra
05.2022 - 09.2024
- Acted as SPOC for MES, SCADA, and Historian issues across 70+ sites, coordinating escalations between OT engineers, IT support towers, and business partners to ensure timely resolution.
- Led MES/SCADA unit and integration testing, ensuring compliance with validation protocols and reducing post-deployment issues.
- Achieved 35% downtime reduction by implementing proactive monitoring, conducting root cause analysis, and coordinating preventive actions with end-users.
- Authored 15+ SOPs, KB articles, and training materials, facilitating knowledge transfer and strengthening readiness for future OT support transition to shared service centers.
- Deployed OT servers and configured industrial networks (switches, firewalls) in line with ISA/IEC 62443 cybersecurity standards, ensuring secure IT/OT convergence.
- Provided support for APC PACE system with CI server, troubleshooting server downtime, OPC disconnections, bad tags, and performing patching of quality & production servers to maintain availability.
- Initiated support for Azure IoT Edge monitoring, troubleshooting OT alerts via TopView and responding to user-raised incidents, contributing to early adoption of cloud-based OT monitoring solutions.
- Supported the deployment of the CDAS project at Viatris (Mylan) pharma facility, optimizing MES-SCADA integration for GMP compliance (21 CFR Part 11) and improved operational efficiency.
- Configured and implemented fault-tolerant GE iFIX SCADA systems with redundant historians, Kepware OPC Suite, and SQL Server backend, ensuring high availability and reliable data flow for critical pharma operations.
- Developed and maintained resilient PLC/OPC communication architectures, enabling secure, low-latency, and real-time data exchange across MES and shopfloor automation layers.
- Executed validation lifecycle activities (IQ, OQ, PQ) in line with GAMP5, authoring and reviewing CS, SDS, and test scripts to ensure audit readiness and traceability.
- Coordinated with equipment vendors to implement heartbeat logic for communication fault detection and automated alarms, enhancing proactive system monitoring and reducing downtime.
- Delivered first-line OT support, troubleshooting 100+ post-go-live issues, maintaining >95% uptime and minimizing production disruptions.
- Collaborated with QA and IT/OT teams on validation, defect management, CAPA handling, and compliance reporting using MTC ALM tools.
- Acted as liaison among Production, QA, and development teams, analyzing historian/batch data and alarm reports to improve compliance-aligned reporting and operational insights.
- Authored knowledge documentation and validation records, supporting end-user training and strengthening long-term OT support capability.
- Took on additional validation and migration tasks beyond original scope, demonstrating flexibility and commitment, resulting in a new customer PO and strengthened client trust.
- Programmed PLCs and developed SCADA/HMI solutions for Automated Storage & Retrieval Systems (ASRS) and warehouse automation.
- Built digital twin models using Rockwell Emulate3D, enabling virtual commissioning and improved operator training.
Automation Emulation Engineer
Armstrong Machine Builders Pvt. Ltd.
Nashik, Maharashtra
02.2022 - 05.2022
- Acted as SPOC for MES, SCADA, and Historian issues across 70+ sites, coordinating escalations between OT engineers, IT support towers, and business partners to ensure timely resolution.
- Led MES/SCADA unit and integration testing, ensuring compliance with validation protocols and reducing post-deployment issues.
- Achieved 35% downtime reduction by implementing proactive monitoring, conducting root cause analysis, and coordinating preventive actions with end-users.
- Authored 15+ SOPs, KB articles, and training materials, facilitating knowledge transfer and strengthening readiness for future OT support transition to shared service centers.
- Deployed OT servers and configured industrial networks (switches, firewalls) in line with ISA/IEC 62443 cybersecurity standards, ensuring secure IT/OT convergence.
- Provided support for APC PACE system with CI server, troubleshooting server downtime, OPC disconnections, bad tags, and performing patching of quality & production servers to maintain availability.
- Initiated support for Azure IoT Edge monitoring, troubleshooting OT alerts via TopView and responding to user-raised incidents, contributing to early adoption of cloud-based OT monitoring solutions.
Sr. Automation Project Engineer
Visionary Technologies
Nashik, Maharashtra
10.2018 - 02.2022
- Engineered and commissioned PLC control logic across multi-platform systems (Rockwell, Siemens, Mitsubishi, ABB, Delta, Schneider), improving automation uptime and system interoperability.
- Delivered scalable HMI/SCADA solutions (GE iFIX, FactoryTalk View, FactoryTalk PanelView, Weintek, Mitsubishi GOT) with advanced alarm handling, trending, and operator interfaces to boost efficiency.
- Automated production and compliance reporting by integrating SQL queries and VBA scripting into SCADA, enabling real-time data visibility and reducing manual effort by 40%.
Education
Bachelor of Engineering - Electrical
SIEM
01.2018
Diploma in Electrical Engineering - undefined
SMES Polytechnic
01.2015
Skills
- OT Systems & Platforms
- MES & SCADA
- GE Proficy Suite
- FactoryTalk View SE/ME
- Siemens WinCC
- TrendMiner
- TopView
- Advanced Process Control
- PACE CI Server
- PLC & Automation
- PLC Programming
- Allen-Bradley
- Micro800
- MicroLogix
- CompactLogix
- Siemens S7
- Mitsubishi
- ABB
- Delta
- Schneider
- VFDs
- Modbus RS485
- Machine Vision
- Wenglor weQube
- Baumer VeriSens
- Industrial Protocols & Networking
- OPC UA/DA
- Kepware
- IGS
- Modbus TCP/RTU
- EtherNet/IP
- Profibus DP
- DeviceNet
- Networking
- Switches
- Routers
- Firewalls
- IoT/Edge Connectivity
- Azure IoT Edge
- USR & Moxa gateways
- Data & Scripting
- Databases
- SQL Server
- Scripting
- VBA
- PowerShell
- Python
- Governance
- Compliance & Security
- Standards
- ISA-95
- ISA/IEC 62443
- ISA-88
- Compliance
- GAMP5
- 21 CFR Part 11
- Computer System Validation
- CSV
- IQ/OQ/PQ
- CAPA
- Tools
- ServiceNow
- Incident Management
- Problem Management
- Change Management
- CAB participation
- MTC ALM
- Testing & Validation
- FAT
- SAT
- System simulation
- Digital twin modeling
- Rockwell Emulate3D
- Validation documentation
- CS
- SDS
- IQ
- OQ
- PQ
Certification
- Certified Industrial Automation Engineer, VIATA, Nashik, 2018-01-01
- CSV Validation (GAMP5, 21 CFR Part 11), In-house Training
- GE Plant Applications - Server & Client Installation, GE Vernova, 2025-01-01
- GE Proficy Scheduler / Rob-EX, GE Vernova, 2025-01-01
- Microsoft WSUS Management, Microsoft, 2025-01-01
Personal Information
Title: Application Manager - MES/OT
Awards
- Spot Recognition, Sarla Advantech Pvt Ltd., For system enhancement and out-of-scope work
- Pat on the Back, Sarla Advantech Pvt Ltd., Outstanding customer support
Timeline
Application Manager - MES/OT
Nouryon Chemicals India Pvt Ltd.
09.2024 - Current
Automation Support - Executive
Sarla Advantech Pvt Ltd. (ATS Global)
05.2022 - 09.2024
Automation Emulation Engineer
Armstrong Machine Builders Pvt. Ltd.
02.2022 - 05.2022
Sr. Automation Project Engineer
Visionary Technologies
10.2018 - 02.2022
Bachelor of Engineering - Electrical
SIEM
Diploma in Electrical Engineering - undefined
SMES Polytechnic
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