NILESH KACHHWAHA
Gurgaon
Summary
With over 18 years of robust experience in the General Insurance industry, I am a proven Manager with a demonstrated history of propelling business growth and adeptly managing operations. My expertise lies in establishing new offices and scaling business to regional heights. I am highly skilled in navigating diverse sales channels, including Agency Broker, Dealer/OEM, and Bancassurance. My strong leadership abilities have consistently driven sales performance and fostered successful collaboration across cross-functional teams, ensuring the achievement of key business objectives.
Overview
19
19
years of professional experience
Work History
Zonal Head
Insurance Dekho
Gurgaon
07.2021 - Current
- Spearheaded the POS/OEM dealership vertical within the Rajasthan, MP, UP, Maharashtra, and Gujarat regions.
- Recorded a 2X increase in overall business growth over the course of one year.
- Managed a team of over 100 members, including the State Head, Regional Heads, Area Managers, and Unit Managers, to prioritize the RAP matrix.
- Built and coached a high-performance team to deepen market penetration, and expand the agency network.
- Hosted weekly team meetings to align goals, address challenges, and provide performance feedback.
- Facilitated the successful organization of the agency's quarterly sessions and partner celebrations in all major cities.
- Conducted in-depth market analysis to pinpoint opportunities for zonal improvement and expansion.
- Created and executed effective LOB promotion strategies to boost revenue and achieve optimal business mix.
- Collaborated cross-functionally with marketing, finance, and IT departments to ensure a seamless initiative rollout.
Zonal Manager
Turtlemint Insurance Broking Services Pvt Ltd
New Delhi
01.2018 - 06.2021
- Managed the Motor Vertical (POS) across key regions, including Rajasthan, Delhi-NCR, and West UP-UK.
- Pioneered the company's footprint in Rajasthan, establishing foundational branches in Jaipur and Jodhpur.
- Achieved a 4X increase in overall business growth within a span of three years.
- Supervised motor insurance sales through a robust network of area managers, sales managers, and unit managers via the POS channel.
- Engaged with regional and head office teams of local insurers, including Public Sector Units, to coordinate strategic partnerships.
- Led team and agents to excel via local and head office promotional campaigns.
- Spearheaded a dynamic team to catalyze business expansion and operational management across the zone.
- Analyzed key business performance metrics, and projected future business trends for senior management review.
- Fostered collaboration with cross-functional departments to ensure streamlined operations and activity integration.
- Devised and enacted market penetration strategies to amplify market presence within the designated territory.
- Accountable for P&L management, branch profitability, and securing enhanced margins for the enterprise.
Manager - Bancassurance
Bajaj Allianz General Insurance Pvt Ltd
Jaipur
06.2015 - 12.2017
- Spearheaded GI business growth across 700 bank branches in the Rajasthan territory, significantly enhancing bancassurance penetration.
- Led a high-performing team of sales representatives, setting and achieving ambitious sales targets, and organizational objectives.
- Drove sales channel performance through targeted campaigns and regular product refresher training sessions for bank staff.
- Cultivated and managed strategic partnerships with top financial institutions, including Canara Bank, IDBI Bank, Yes Bank, United Bank of India, Punjab National Bank, and Union Bank of India.
- Oversaw all Bajaj Finserve Ltd (BFL) verticals, ensuring cohesive relationship management and business alignment.
- Coordinated effectively with corporate headquarters to implement product launches and adjust pricing strategies, ensuring market competitiveness.
- Acted as the primary liaison with regional and branch bank officials for the promotion and sales of motor, non-motor, and health insurance products.
- Facilitated increased revenue via strategic cross-selling.
Regional Manager
Chola MS General Insurance
Karnal
03.2013 - 06.2015
- Spearheaded GI business growth across Chandigarh, Punjab, Haryana, Himachal Pradesh, Jammu, and the Rajasthan territory.
- Managed a strategic partnership with Chola Finance, overseeing retail, refinance, tractor, and motor dealer channels.
- Fostered key relationships with top-tier officials at the Central Bank of India to boost motor and health insurance sales.
- Orchestrated and conducted regular team meetings to evaluate performance metrics and align on strategic initiatives.
- Formulated and administered district-specific annual budgets to optimize regional financial performance.
- Tracked and reported the team's progress against executive targets, ensuring alignment with organizational objectives.
- Built and maintained strong, collaborative relationships with associates and team leaders to foster a cohesive work environment.
Deputy Manager
Carnation Auto India Pvt Ltd
Noida
07.2012 - 12.2012
- Spearheaded GI business development across the North Region, encompassing Delhi-NCR, Punjab, and Rajasthan.
- Managed and motivated a diverse team, including telecallers, team leaders, agency managers, and runners.
- Provided strategic guidance to team members, fostering goal attainment, and performance excellence.
- Oversaw daily operations, ensuring adherence to corporate policies, and regulatory standards.
- Liaised with GI company officials to ensure seamless business operations.
- Effectively delegated tasks, aligning staff duties with organizational priorities and objectives.
- Facilitated cross-departmental coordination with Pre-Owned Cars, Body Repairs, and General Repair divisions to drive business growth.
Bacassurance Manager
Tata AIG General Insurance Company Ltd
Jaipur
09.2008 - 05.2012
- Spearheaded commercial vehicle financing partnerships with Kotak Mahindra Bank Ltd across Rajasthan, encompassing CV, CE, and tractor segments.
- Launched and expanded the two-wheeler financing initiative in collaboration with Hero Honda dealers throughout Rajasthan.
- Managed and nurtured private car financing relationships with Tata Capital Ltd., Kotak Mahindra Prime Ltd., and associated DSAs.
- Coordinated with leading brokers such as Bajaj Capital and Bonanza to drive motor and non-motor insurance business.
- Successfully generated substantial general insurance revenue through strategic alliances with Carnation, Reliance Retail, and Tata Securities.
- Oversaw the banking channel relationship with HSBC Bank, ensuring robust partnership performance.
- Delivered comprehensive product training to channel partners, enhancing their knowledge and sales capabilities for new financial products.
- Conceptualized and implemented motivational sales contests to boost channel partner engagement and performance.
Unit Sales Manager
ICICI Lombard General Insurance
Jaipur
04.2007 - 08.2008
- Drove retail sales growth via strategic partnerships with ICICI Bank branches, fostering robust relationships with branch staff to boost sales performance.
- Spearheaded collaborative efforts with branch employees to meet and exceed sales targets, enhancing team motivation and productivity.
- Nurtured key customer engagements, securing ongoing loyalty and repeat business through exceptional relationship management.
- Delivered comprehensive product training to channel partners and team members, ensuring adept knowledge of new product offerings.
- Accountable for managing and achieving the sales budget derived from partner channel contributions.
- Sustained positive interactions with the cross-sales team to ensure alignment and unified sales objectives.
- Promptly addressed and resolved customer complaints, maintaining high standards of client satisfaction and service excellence.
Assistant Manager
Global Healthline Pvt Ltd
New Delhi
02.2006 - 03.2007
- Oversaw sales and marketing initiatives, enhancing retail performance.
- Led team members, driving excellence in service and operations.
- Managed inventory and merchandising strategies to optimize stock levels.
- Spearheaded vendor relations for a range of FMCG products.
- Directed daily back-office operations, ensuring efficiency and organization. Mentored junior staff, offering support and direction on tasks and goals. Liaised with cross-functional teams to guarantee a seamless operational workflow. Addressed customer service issues promptly, maintaining high satisfaction rates.
Education
PG Diploma In Business Management -
NIILM
New Delhi06.2006
PG Diploma In International Business & Export Management -
Jai Narayan Vyas University
Jodhpur06.2004
Bachelor Of Commerce -
Jai Narayan Vyas University
Jodhpur06.2003
Skills
- Sales management
- Client relationships
- Leadership
- Business strategies
- Teamwork
Accomplishments
- Received Award Of ‘’ Raising the Bar ’’ for Extra Ordinary Performance in Nov 22 at Insurance Dekho.
- Received Award Of ‘’ Scroll the Honour ’’ for Overall Performance in Sep 23 at Insurance Dekho.
- Received Fastest Growing Branch Award in Apr 18 at Turtlemint.
- Received Magnetic Branch Award for Jaipur in May 19 & was nominated in most of the categories (On RAP Matrix) in Apr 19 at Turtlemint.
- Received Best Branch Awards For Delhi-Dehradun & Jaipur in ASM 20.at Turtlemint
- Received Award for Outstanding Performance in ‘’JEET Campaign’’ for Year 2016-17 at Bajaj Allianz.
- Received Annual Award for Best Performance for Year 2013-14 in Apr 14 at Chola MS.
- Received Best Performance Award from MD Mr Gaurav Garg in the year 2009-10 at Tata AIG.
References
References available upon request.
Timeline
Zonal Head
Insurance Dekho
07.2021 - Current
Zonal Manager
Turtlemint Insurance Broking Services Pvt Ltd
01.2018 - 06.2021
Manager - Bancassurance
Bajaj Allianz General Insurance Pvt Ltd
06.2015 - 12.2017
Regional Manager
Chola MS General Insurance
03.2013 - 06.2015
Deputy Manager
Carnation Auto India Pvt Ltd
07.2012 - 12.2012
Bacassurance Manager
Tata AIG General Insurance Company Ltd
09.2008 - 05.2012
Unit Sales Manager
ICICI Lombard General Insurance
04.2007 - 08.2008
Assistant Manager
Global Healthline Pvt Ltd
02.2006 - 03.2007
PG Diploma In Business Management -
NIILM
PG Diploma In International Business & Export Management -
Jai Narayan Vyas University
Bachelor Of Commerce -
Jai Narayan Vyas University
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