Nilesh Kamlapurkar

Exemplary manager with a demonstrated history of optimizing operations, enhancing team efficiency, and ensuring top-notch client satisfaction. Proficient in strategic planning, process refinement, and cultivating a positive and productive work environment. Adept at leadership, communication and problem-solving. Committed to surpassing organizational objectives and consistently delivering exceptional outcomes.

• Awarded with Wall of Fame for enhancing the process structure, achieving a substantial increase in STP module and providing exquisite custody cash services resulting in elevation of custody ranking from 5th to 3rd position for one of the JPM's high revenue client i.e. Fidelity
• Collaborated with technology team and cash team for enhancement in system to automate the process of inputting bulk transaction which led to reduction in errors, manpower and time. ~Approx 60 to 70 wires daily.
• Tableau : Documented and created data analysis to monitor and categories different types of cash queries and its volumes which was presented to management on monthly basis to work of query elimination project.

Projects:

1. Collaborated with the client facing team to educate both the client and the counterparty on swift formatting for wires to achieve increase in straight-through processing and reduction in MTP.

2. Led a query elimination project by providing on call training sessions and creating comprehensive documents for the client facing team. Empowering them to effectively handle queries independently and enhance their self-service capabilities.

3. Implemented a client wise upload category in the processing system to efficiently handle bulk transactions regardless of the type of cash movement involved.

4. Enhanced processing system by incorporating multiple templates in the system for daily wires aligning with specific client instruction requirements to ensure faster and more accurate processing of transactions.

5. Collaborated with the technology team to enhance the data capture system (ICR-OCR), enabling it to efficiently capture data from various types of faxes and seamlessly integrate it into the processing system. This optimization significantly reduces MTP and enhance overall efficiency.

6. Worked closely with the Client facing team and Authentication team to compile multiple SSI documents for daily wire transfer into a single document which streamlined the process and helped authentication team to perform callback effectively and swiftly.

7. Collaborated with technology team to provide monthly data, facilitating the development of a Xceptor automation process for streamlined processing.

Certified DA Green Belt