Nilesh Purohit
Ahmedabad
Summary
- Passionate Delivery Leader/Manager with total 20 years of industry experience
- Forte into managing multiple accounts/projects/client across technologies & geographies.
- Proven track record in Successful Deliveries, Account Growth, Customer Satisfaction/Relationship, People Management, Profit/Margin Management, Account Financials
- Successfully mentored Project Managers as well as spectrum of team members
- With excellent people leadership & team spirit, able to successfully deliver around 5 million dollar projects with team of around 50+ spread across locations
- Started journey as Testing professional and have successfully moved upwards managing multiple clients/technologies/teams successfully.
- Some of the areas of expertise includes (not limited to):
Testing Expert
Agile Enthusiast
Delivery Leader
People Management
Account Management
Adding new accounts/clients through RFPs, Presales
Go-To-Market Strategies and POCs, Growing existing logos
Setting up Governance processes across the client organization
Testing COE setup
Standardizing & Implementing automation framework/suites across all the projects @ client side
Financial Management thereby ensuring profitability & margins
Technical Mentorship
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Technical Project Manager
Masscom Corporation
10.2023 - Current
- Managed budgets of around 3-million-dollar projects, maintaining financial discipline and optimal resource utilization across all stages of development.
- Managed cross-functional teams to achieve project goals while fostering collaborative work environment.
- Developed comprehensive project plans with clearly defined milestones, ensuring all stakeholders remained informed of progress.
- Established robust risk management practices, minimizing potential bottlenecks in project execution.
- Ensured successful project completion by effectively addressing and resolving issues as they arose throughout the development process.
- Mentored junior team members in technical skills, fostering a culture of knowledge sharing and professional development within the organization.
- Reduced project delivery time by optimizing resource allocation and prioritizing critical tasks.
- Oversaw quality assurance activities, ensuring that final deliverables met or exceeded client expectations consistently.
- Implemented automated tools for tracking project performance metrics, enabling quick identification of areas needing improvement or intervention.
- Delivered projects on time and within budget by effectively managing scope creep through proactive identification and mitigation of potential risks.
AVP Delivery
Azilen Technologies
11.2022 - 04.2023
- Managed more than 4 projects efficiently, ensuring timely delivery and high-quality results.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Improved customer satisfaction by streamlining processes and implementing new strategies.
- Helped VPs add value and growth to annual sales volume.
- Fostered a culture of continuous improvement by encouraging feedback from employees at all levels.
- Collaborated with VPs in order to grow business partners through prospecting and follow-up activities.
- Oversaw talent acquisition efforts, selecting top candidates who contributed significantly to organizational success.
- Assisted in recruiting, hiring and training of team members.
Senior Technical Project Manager
Apexon
09.2021 - 10.2022
- Negotiated contractual agreements with vendors to secure favorable terms for the company while maintaining strong partnerships in the supply chain network.
- Reduced client escalations through proactive risk management and effective communication strategies.
- Established a culture of continuous improvement within the team, driving innovation in process optimization initiatives.
- Delivered complex projects within tight deadlines through effective delegation and prioritization of tasks.
- Successfully managed geographically dispersed team of 55, overcoming challenges related to time zones, language barriers, and cultural differences.
- Collaborated with cross-functional teams to streamline workflows, reducing redundant tasks and increasing productivity
- Optimized resource allocation for increased efficiency, aligning team skillsets with project requirements.
- Led change management efforts to ensure seamless adoption of new technologies and processes within the organization.
- Mentored 2 junior project managers, fostering professional growth and improving overall team performance.
- Streamlined project delivery by implementing agile methodologies and enhancing team collaboration.
- Implemented robust quality assurance measures to minimize defects and ensure the highest standards of product delivery.
- Improved customer satisfaction rates by closely monitoring project progress and addressing concerns promptly.
- Managed budgets effectively, controlling costs while maintaining optimal resource allocation across 5 million dollar with 5 projects in parallel.
- Ensured overall project success by tracking key performance indicators, identifying trends, and proactively addressing issues that could impact delivery timelines.
- Developed strong relationships with stakeholders, ensuring timely updates on project status and deliverables.
- Improved software quality by developing and implementing comprehensive test strategies.
- Reduced defect rates with thorough test planning and execution for complex software projects.
- Conducted root-cause analysis for defects identified during testing, providing valuable insights into system improvements needed.
- Led a team of testers to ensure timely delivery of high-quality software products.
- Mentored junior testers, fostering a culture of continuous learning and improvement within the team.
Project Manager
Capgemini Technology Services
06.2006 - 09.2021
- Successfully managed more than 10 projects overall by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
QA Analyst
Einfochips
11.2004 - 05.2006
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across 2 projects.
- Supported timely project completion through efficient prioritization and execution of test tasks.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Promoted culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
- Expanded team knowledge base, mentoring 3 junior QA analysts on best practices and industry standards.
- Contributed towards establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
- Boosted customer satisfaction by ensuring high-quality user experiences through rigorous usability testing.
- Maintained robust documentation of test results, providing valuable insights for future development efforts.
- Mitigated risk in software releases by consistently detecting critical defects during testing phase.
- Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
- Evaluated emerging trends and technologies in QA field, incorporating innovative tools where appropriate to enhance team capabilities.
- Optimized resource allocation by performing accurate estimation of time required for various testing activities.
- Leveraged root cause analysis techniques to identify recurring issues and drive long-term solutions within development process.
- Developed and maintained quality assurance procedure documentation.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Consulted manuals and process documents to investigate malfunctions.
- Kept scripts and test cases updated with current requirements.
- Developed and maintained defect databases for known issues.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
QA Engineer
Rays Technologies
09.2002 - 10.2004
- Enhanced team collaboration by actively participating in meetings, providing valuable insights on quality assurance aspects.
- Advanced departmental knowledge-sharing by training 2 QA Engineers on company-specific testing methodologies and tools.
- Enhanced software quality by developing and implementing comprehensive testing strategies.
- Optimized test coverage by maintaining well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Reduced project defect rates by creating robust test cases and meticulously executing them.
- Improved team efficiency with streamlined test processes, resulting in faster release cycles.
Education
Masters Of Computer Application (MCA) - Computer Engineering
Gujarat Vidyapith
Ahmedabad11.2002
Bachelor of Science - Electronics
Gujarat University
Ahmedabad06.1999
Accomplishments
Automation Establishment
•Client: Marriott
•Customized framework (Selenium)
•Automation Implementation
•Modifying existing suite
•Runtime Reporting
•Automation On Demand
•Training & Maintenance
Account Growth:
•Client: CHS
•SAP Functional & Automation (UFT)
•Successfully grew 3 members / 3 months assignment into 20 members / Multi-year deal
Account Growth:
•Client: BUPA
•Data Warehousing (SQL)
•Successfully grew 2 members / 1 year assignment into 10 members / 3 years deal
Certification
- Certified Scrum Master (CSM)
- SAFe 5 Agilist Certified
- ISTQB (Foundation)
- Intro. to Business Analytics
- Connected Manager
- Introduction To Gen AI for PM
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Additional Information
Delivery Management (Projects)
Scope Definition
Planning & Strategy
Estimations/Budgeting
Risk & Mitigation Planning
Resource Management
Kick-Offs
Milestone Monitoring
Team Mentoring
Regular Connects/Cadence
Reporting
Customer Satisfaction
CSAT
Project Finance Management
Value Innovations
Delivery Lead Sales
End-To-End Management
Financial Management
SOWs, CRs,
Budgeting
Tracking
P & L Management
ROI
Cost Optimization
Forecasting
Invoicing
Renewals
Client Management
Regular Connects
Escalation Management
Ensuring excellent CSAT
Relationship Building
Identifying opportunities
Process
Process Adherence
Checklists
Documentations
Audits
Process Improvements
Domains
Hotel Industry
Energy & Utilities
Agriculture / Energy
Consumer Products
Health Insurances
Life Insurances
Annuities
Equity Research
Content Management
HRTech
Clients
Marriott
Hydro One
CHS
Coca-Cola
BUPA
MetLife
Morgan Stanley
Vignette
Tools/Technologies
JIRA, HP ALM, TFS
SQL
SAP
HP UFT, Selenium
Azure DevOps
Power BI
Wrike, Zoho
Test Automation
DWH / ETL
Mainframe and Mobile Testing
People Management
Attendance & Leaves
Regular Team Connects
Team Player
People Manager
Timely Feedbacks
KRAs
Planning Team’s Growth Path
Ensuring Learning Curve
Appreciations
Rewards & Recognitions
Appraisals Management
Onboarding/Off boarding
Team Motivation
Conflict Resolution
Cross Functional Teams Collaboration
Recruitments
Resource Planning
Working with TA, HR
Recruitment Drives
Interviews
Smooth onboarding
Onshore Working
USA (Client - Morgan Stanley)
UK (Client – BUPA)
Team Size / Annual $ Managed
~ 60 Member Team
~ 6 million USD
Account Growth
Client Management
Delivery Lead Sales
Go to Market strategies
Account mining & growth
New Business
Renewals
Negotiations
Timeline
Senior Technical Project Manager
Masscom Corporation
10.2023 - Current
AVP Delivery
Azilen Technologies
11.2022 - 04.2023
Senior Technical Project Manager
Apexon
09.2021 - 10.2022
Project Manager
Capgemini Technology Services
06.2006 - 09.2021
QA Analyst
Einfochips
11.2004 - 05.2006
QA Engineer
Rays Technologies
09.2002 - 10.2004
Masters Of Computer Application (MCA) - Computer Engineering
Gujarat Vidyapith
Bachelor of Science - Electronics
Gujarat University
- Certified Scrum Master (CSM)
- SAFe 5 Agilist Certified
- ISTQB (Foundation)
- Intro. to Business Analytics
- Connected Manager
- Introduction To Gen AI for PM
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