MS excel
Nilesh Shinde
Retail Sales Associate
Khopoli
Summary
Dynamic and customer-focused Sales Executive with over 8 years of extensive retail experience, including 4 years in a leadership role at Imagicaa World Limited. Proven track record of driving revenue growth and managing comprehensive store operations while leading high-performing teams to consistently exceed sales targets. Expertise in inventory control, visual merchandising, and customer relationship management, coupled with a strong commitment to effective issue resolution. Dedicated to delivering exceptional service standards that enhance customer satisfaction and maximize business profitability.
Overview
9
9
years of professional experience
3
3
Languages
Work History
SALES EXECUTIVE TL
Imagicaa world entertainment
01.2021 - Current
- Supervised the sales team and monitored performance.
- Trained staff in customer service and sales techniques.
- Achieved monthly sales targets through team leadership.
- Resolved customer issues promptly and effectively.
- Managed visual merchandising and product placement.
- Prepared sales and performance reports.
- Ensured adherence to company policies and SOPs.
- Motivated the team through regular briefings and feedback.
- Coordinated with management on promotions and operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
SALES EXECUTIVE
Imagicaa world entertainment
01.2017 - 01.2021
- Assisted customers with selection, queries, and billing.
- Maintained product displays and stock.
- Monitored inventory and reported shortages.
- Ensured store cleanliness and standards.
- Resolved customer issues promptly.
- Supported promotions and product launches.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
HSC - Commerce
Maharashtra State Board
Khopoli, India2019
SSC -
Maharashtra State Board
Khopoli, India2015
Skills
Excellent Customer Service & Client Handling
Retail Sales & Product Up selling
Team Leadership & Staff Supervision
Inventory Management & Stock Control
POS Billing & Cash Handling
Visual Merchandising & Store Display
Lead prospecting
Sales expertise
Software
MS powerpoint
Interests
My long-term career goal is to establish and grow my own business I am particularly passionate about sales and business expansion, which I consider both a professional strength and a personal interest I aim to continuously develop my skills in sales strategy, market expansion, customer relationship and sustainable business growth
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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LANGUAGE
English
Hindi
Marathi
Timeline
SALES EXECUTIVE TL
Imagicaa world entertainment
01.2021 - Current
SALES EXECUTIVE
Imagicaa world entertainment
01.2017 - 01.2021
HSC - Commerce
Maharashtra State Board
SSC -
Maharashtra State Board