Nilesh Singh
RELATIONSHIP MANGER
Bandra West
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 5.5 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
RELATIONSHIP MANGER
HDFC Bank
08.2022 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Tailored financial solutions to client needs, ensuring alignment with their long-term goals and financial health.
RELATIONSHIP MANGER
KOTAK MAHINDRA BANK
01.2021 - 07.2022
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
RELATIONSHIP MANGER
ICICI BANK
07.2019 - 12.2020
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Education
MBA/MMS -
SHIELHA RAHEJA SCHOOL OF BUSINESS MANAGEMENT
01.2017 - 01.2019
B-COM - undefined
RD NATIONAL COLLEGE
01.2013 - 01.2016
Skills
Relationship building
Customer service
Relationship building and management
Client engagement
Customer portfolio management
Banking
Accomplishments
- Got Certified for bringing 2.10CR of Sponsorship for a College event
- General Secretary at Sheila Raheja school of business.
- Facilitated with trophy in CASA And Demat Products.
Timeline
RELATIONSHIP MANGER
HDFC Bank
08.2022 - Current
RELATIONSHIP MANGER
KOTAK MAHINDRA BANK
01.2021 - 07.2022
RELATIONSHIP MANGER
ICICI BANK
07.2019 - 12.2020
MBA/MMS -
SHIELHA RAHEJA SCHOOL OF BUSINESS MANAGEMENT
01.2017 - 01.2019
B-COM - undefined
RD NATIONAL COLLEGE
01.2013 - 01.2016