Business-driven Vice President with experience building client rapport and mentoring and coaching employees. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams.
Overview
14
14
years of professional experience
Work History
Vice President – Operations
Qnous Services Pvt Ltd
1 2019 - Current
End to End Operations (Research and Fraud Process)
Implementation of Information Security and compliance
Client agreements and Due diligence
Conducting Fraud Risk Assessments
Internal Fraud Investigation
GDPR Compliance Audit
Manager – Fraud and Investigation
Vodafone Shared Services India
07.2015 - 09.2018
Analysis of Case management records and providing accurate and concrete reporting
Manage key assignments for DLP Monitoring and Investigation.
Conducting Fraud Risk Assessments
Internal Fraud Investigation
GDPR Compliance Audit
Studying the SOP and SOW and analyzing the GAPs in design.
Conducting Investigation related to Fraud and Bribery.
Expertise in footprint analysis which forms critical evidence.
Initiate protective or corrective measures when a security incident or vulnerability is discovered.
Assisted in various Security assessments and Audits in Corporate Security
Lead Data Analyst – Data Processing & Data Quality
iResearch Services Pvt. Ltd.
03.2011 - 06.2014
Successfully Implemented Data processing in house & saved – 1+ Million USD for iResearch services Pvt
Ltd.
Awarded as the iResearch Ace of the team for the year 2012.
Data Protection
Running and Managing Phishing Campaign
Data Processing & Data Quality
Data-Backup and Recovery.
Understanding the client requirement and project management.
Project Management
Responsible for the analysis of the given data and draw correct inferences, in keeping the objectives of the analysis.
Responsible for the team’s performance and their monthly and yearly performance incentives and
appraisals.
Data Analyst – MIS, Data Processing & Data Quality
QED Baton Pvt. Ltd.
08.2010 - 03.2011
Analysis, research and query of large data sets, using various tools.
More than 10 years of experience, where 7 years of experience in Investigation, Fraud Analysis, Gap Analysis, Reporting, Data Loss Prevention and Fraud Risk Assessments.
Timeline
Manager – Fraud and Investigation
Vodafone Shared Services India
07.2015 - 09.2018
Lead Data Analyst – Data Processing & Data Quality
iResearch Services Pvt. Ltd.
03.2011 - 06.2014
Data Analyst – MIS, Data Processing & Data Quality