Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nilesh Prakash Kadam

Nilesh Prakash Kadam

Software Engneer
KALAMBOLI, Navi Mumbai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Senior Software Engineer

Financial software and Systems Pvt Ltd
10.2015 - 03.2023
  • Providing Application support for FSS DCMS Application
  • (Debit Card SBI L2 Application Support)
  • Monitoring the SBI debit card application with the help of Dynatrace Monitoring tool
  • Generating and sending logs to client on daily basis
  • Working on SBI site under ATM Card department
  • Processing of Proprietary card, Debit card request for Domestic and Foreign SBI branches
  • Also worked for ATM services Department for resolution of CMS complaints
  • Worked on Base 24
  • Provided resolution for Card 2 Card transfer complaints
  • Good Knowledge of Excel
  • Generating reports for Vendor Billing
  • Worked with DCMS, Prepaid Card Team Client SBI
  • Worked with Credit card team for the client Axis
  • Perform decryption operation on Core File
  • Sharing decrypted covered data to Vendor team
  • AUF upload
  • Pan generation
  • Emboss generation
  • Pin generation
  • CAF Generation and Refreshing
  • Hotlist and De-Hotlist (Online, Offline, Group- 24
  • 7 activity)
  • To work on Courier and Dispatched system with AWB number
  • To Backup necessary data
  • To Monitor System Health
  • To Identify and Escalate issues with the migration to ensure they were addressed and resolved
  • Diagnose and troubleshoot Linux and Windows processing problems
  • Provide documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Technical Consultant

WIPRO 22
04.2015 - 08.2015
  • Provided business-clients with efficient support – Responded to phone calls, emails, and in-person requests
  • Provided Remote Support to the customer through Log me in.

Engineer Remote Support

IT Source India Ltd
03.2006 - 03.2015
  • Installed software, configured and tested customer PC’s, analysed functionality of peripheral appendages
  • Providing Remote desktop support through remote tools, like MSTSC, Team viewer, Amy Admin
  • Resolved network related issues
  • Also provided the Effective resolution to VPN Software
  • Outlook and Mail configuration on Desktops, I pad, IPhone, Blackberry and Android
  • Instructed and trained end-users regarding computer literacy.

System Engineer

Adecco India Pvt Ltd
06.2013 - 09.2013
  • Worked on windows Migration Project
  • Migrating user from XP to Windows 7
  • Understanding software needs checking compatibility with win 7 and migrating users to win 7 from xp
  • Successful migration of Users of BNP Paribas bank.

Technical Support Engineer

Nexsus Techno solutions India Pvt Ltd
04.2012 - 12.2012
  • Troubleshooting of the software and hardware installed on the client sites
  • Effective providing the resolution for the issues the client facing regarding Call Confine Software
  • Deployment of Software application on Client Sites and providing Support for the Same
  • Replacing the hardware if there is major issue with hardware
  • Software and hardware Troubleshooting
  • Performing managed service monthly for the branches of the client.

Education

BSC - IT

Skills

Excellent communication skills, developed through experience customer serviceundefined

Timeline

Senior Software Engineer

Financial software and Systems Pvt Ltd
10.2015 - 03.2023

Technical Consultant

WIPRO 22
04.2015 - 08.2015

System Engineer

Adecco India Pvt Ltd
06.2013 - 09.2013

Technical Support Engineer

Nexsus Techno solutions India Pvt Ltd
04.2012 - 12.2012

Engineer Remote Support

IT Source India Ltd
03.2006 - 03.2015

BSC - IT

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Nilesh Prakash KadamSoftware Engneer