Nilkamal Nath
Guwahati
Summary
Seasoned Information Technology Manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with 9 years of related experience.
Overview
10
10
years of professional experience
Work History
Assistant IT Manager
Apollo Excel Care Hospital
Guwahati
05.2022 - Current
- Oversaw development and implementation of improvements to support and network operations
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
- Developed and implemented IT policies, procedures, and standards to ensure compliance with organizational objectives.
- Installed and configured software applications to meet user requirements.
- Monitored system performance and troubleshoot any technical issues that arose.
- Provided technical support and guidance to end-users regarding the use of hardware and software systems.
- Created detailed documentation for all IT processes, procedures, and operations.
- Managed the installation of computer networks including cabling, routers, switches, firewalls.
- Resolved operational problems related to network infrastructure components such as servers, routers, switches.
- Maintained inventory records of IT equipment and supplies.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision
- Carried out day-to-day duties accurately and efficiently
- Received and processed stock into inventory management system.
IT Manager
Parthona Orthopedics & Super specialty Hospital
Guwahati
11.2021 - 04.2022
- IT Infrastructure design, implementation, maintenance and upgrade including hardware, software
- Responsible for the entire IT infrastructure
- Ensure security of data, network access and backup systems
- Identify problematic areas and implement strategic solutions in time
- Handle annual budget and ensure cost effectiveness
- Expertise in data center management and data governance
- Oversaw IT department operations and training
- Coordinated IT operations activities to deliver smooth flow of daily business needs
- Built, repaired and installed computer-related hardware based on deployment procedures
- Managed network and system performance, conducting troubleshooting, security patching and maintenance
- Updated leaders on progress and roadblocks
- Customized and repaired technology based on staff requests
- HIS software Implement for all Department
- New Service Entry & Lab Parameters Entry done in Application Software
- Corporate Service Entry with all credits and cash billing.
System Administrator
Ayursundra Heath Care Pvt. Ltd
Guwahati
12.2015 - 11.2021
- Networking Server Support and Administration, Network Security, Telecommunication equipment Support
- Cloud Computing and Support
- IT infrastructure planning implementation and Maintenance
- Maintenance and upgrade all IT equipment, Network, Hardware and software, Printers, Barcode Printer, CCTV, Access Door Machine Installation, Biometric installation and maintain
- Monitoring MPLS and VPN lines to reduce Down Time
- Hospital Management Software (HMS) fully handled for new Service entry, ID Creation, Policy define against User ID and also create company wise bill category for credit and cash billing
- Monitoring, maintenance and upgrade of the central PACS server
- Install, maintain, configure and troubleshoot the telecommunication infrastructure
- SAP Implementation
- Microsoft license internal Audit
- Looking After Lab Interfacing Creation with machine to software, Solving Issue and Coordinate with Engineers
- MIS Reporting and Data Analysis including the revenue, patient footfall, patient demography analysis and business trend analysis
- Contributed to development, administration and testing of disaster recovery plans
- Maintained current software licenses for computers and mobile devices
- Configured and tested Windows Server operating systems with roles features
- Oversaw IT activities to laptops, tablets for corporate users.
Research Executive
East India TechnosysPvt.Ltd
Guwahati
01.2014 - 12.2014
- Data Sourcing
- Product portfolio management
- MIS.
Education
MBA: IT Management -
ICFAI University Tripura
01.2021
Cyber Security Short Course -
online eLearning College
01.2021
B.com -
Guwahati University Pragjyotish College
01.2012
CCNA (cisco certified network administrator) -
DON BOSCO INSTITUTE GUWAHATI
01.2011
MCSE (Microsoft certified system engineer) -
DON BOSCO INSTITUTE GUWAHATI
01.2010
HS -
Paschim Guwahati Mahavidyalaya
01.2009
SEBA -
Don Bosco High School
01.2007
Skills
- ITIL Process
- HIS Software Drive with all the policies and protocols
- Frontend software support
- Hardware and Networking
- KIOSK System Implement & Maintain for operation
- Interpersonal Communication
- Good Telephone Etiquette
- Maintenance and Repair
- Server Maintenance
- SCCM Implement at end user
- Cloud Infrastructure Implementation
- SAP Implementation
- MS office
- Basic Knowledge of Linux
- Recordkeeping Proficiency
Languages
- English
- Hindi
- Assamese
- Bengali
Projects
IT Infrastructures planning, implementation at Parthona Orthopedics & Superspecialty Hospital, Beharbari Guwahati, 2021 Excelcare Hospital CITS Migration to Apollo Hospital IT Infrastructure and In-house HIS software, 2022-2023
Disclaimer
I do hereby acknowledge that all the above furnished information are true to my knowledge.
Timeline
Assistant IT Manager
Apollo Excel Care Hospital
05.2022 - Current
IT Manager
Parthona Orthopedics & Super specialty Hospital
11.2021 - 04.2022
System Administrator
Ayursundra Heath Care Pvt. Ltd
12.2015 - 11.2021
Research Executive
East India TechnosysPvt.Ltd
01.2014 - 12.2014
MBA: IT Management -
ICFAI University Tripura
Cyber Security Short Course -
online eLearning College
B.com -
Guwahati University Pragjyotish College
CCNA (cisco certified network administrator) -
DON BOSCO INSTITUTE GUWAHATI
MCSE (Microsoft certified system engineer) -
DON BOSCO INSTITUTE GUWAHATI
HS -
Paschim Guwahati Mahavidyalaya
SEBA -
Don Bosco High School
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