Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Nilkanth S. Rathod

Nilkanth S. Rathod

Mumbai

Summary

3x Certified | SFMC Administrator | SFMC Email Specialist | Salesforce AI Associate

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Designing, Implementing, and Optimizing campaign performance with 4 years of experience in SFMC. Proficient in Marketing Cloud Email Studio, Journey Builder, Automation Studio, and Audience Builder, with a strong understanding of customer segmentation, reporting, and analytics. Overall 9+ Year's of Experience.

Overview

10
10
years of professional experience
6
6
Certification

Work History

SFMC Campaign Engineer

Accenture
05.2023 - Current

Implementing SFMC for healthcare Industry. Clients have various products which is related to healthcare. Created various emails and managed the campaign of products for APAC regions.

Featured Used: Import Activity, Data Extract Activity, Filter Activity, Query Activity, File Transfer Activity, Contact Builder, Content Builder, Engagement Split – Open rate criteria, Decision split, Random Split in Journey Builder.

1. Worked on AMP Script functionalities.
2. Personalization String used in Subject Line, Pre-header and in email for ANZ Market.
3. Worked on various Lists and data extension creations.
4. Worked on Dynamic Content Emails using content builder.
5. Providing solutions to clients on Email Studio, Journey Builder.
6. Deal with Subscriber list, Data Extension and List.
7. Involved in documenting the changes made in this project.

Sr. Marketing Automation Analyst

MarketsandMarkets
09.2021 - 05.2023

Implementing the SFMC with Digital Marketing strategies for Healthcare Domain. The MnM client have healthcare market research reports with almost more than 5k.

I was worked on 250 healthcare market research reports to create, maintain and optimize the reports of campaign.

Featured Used: Journey builder, Import Activity, Data Extract Activity, Filter Activity, Query Activity, File Transfer Activity, Contact Builder, Content Builder, SEO, SMO, Oracle Eloqua, Hub-spot.

1. Worked on SFMC Multi-Org to connect to CRM.
2. Worked on Link capture logic with amp script to capture the details to CRM.
3. Worked on the enhanced send log for reporting.
4. Worked on various Lists and data extension creations.
5. Worked on Dynamic Content Emails using content builder.

Sr. Digital Marketing Analyst

MarketsandMarkets
01.2015 - 05.2021
  • Worked and Implemented Email Campaign and Digital Marketing channels for ICT – Information and Telecommunications domain for MnM firm.
  • MR and GD Team are responsible for creating different types of email which is related to market research keywords of reports. gathering customer’s data and providing quick responses using paid email as well as digital marketing tools.
  • Optimized website traffic with targeted SEO campaigns, resulting in increased lead generation and conversions.
  • Increased conversion rates through A/B testing of landing pages and ad copy variations, resulting in higher profitability from online campaigns.

Education

Bachelor of Engineering - Computer Eng

Vishwabharti Academy College of Engineering
Ahmednagar, Pune
01.2013

Diploma - Computer Eng

Gramin Polytechnic Vishnupuri
Nanded
01.2009

Skills

  • HTML
  • Amp-script
  • SQL
  • Query Studio
  • Mobile Studio
  • Automation Studio
  • Journey Builder
  • REST API
  • Market Research (ICT, Healthcare)
  • CSS

Certification

  • Salesforce Certified Marketing Cloud Email Specialist (Issued Dec 2022) - Active
  • Salesforce Certified Marketing Cloud Administrator (Issued Dec 2024) - Active
  • Salesforce AI Associate (Issued Oct 2024) - Active
  • Google Analytics Certification
  • HubSpot - Digital Marketing
  • HubSpot - SEO
  • HubSpot - Email Marketing

Timeline

SFMC Campaign Engineer

Accenture
05.2023 - Current

Sr. Marketing Automation Analyst

MarketsandMarkets
09.2021 - 05.2023

Sr. Digital Marketing Analyst

MarketsandMarkets
01.2015 - 05.2021

Bachelor of Engineering - Computer Eng

Vishwabharti Academy College of Engineering

Diploma - Computer Eng

Gramin Polytechnic Vishnupuri
Nilkanth S. Rathod