NILMANI NANDAN
MUMBAI
Summary
Accomplished Business Development Manager with extensive experience in logistics and supply chain management. Proven track record in identifying and developing new business opportunities, fostering client relationships, and negotiating favourable contracts. Demonstrated leadership aptitude and proactive approach in managing end-to-end operations for export and import shipments. Skilled in utilising ERP systems to enhance operational efficiency and achieve performance goals. Adept at presenting the company effectively, with a strong focus on customer satisfaction and market expansion. Career goal: to leverage expertise in business development to drive growth and innovation within a dynamic organisation.
Overview
12
12
years of professional experience
Work History
Business Development Manager
UGI LOGISTICS LLP
MUMBAI
06.2021 - 12.2024
- Identified and developed new business opportunities by analyzing market trends, client needs, and competitive insights.
- Built and maintained strong relationships with clients, fostering trust and collaboration to drive long-term partnerships.
- Prepared and delivered tailored proposals and quotations, ensuring alignment with client requirements and industry standards.
- Negotiated contracts and terms with clients and partners, achieving favorable agreements for the organization.
- Collaborated with cross-functional teams to design and implement strategies that supported revenue growth and market expansion.
- Monitored sales pipelines, prepared progress reports, and tracked performance against business development goals.
- Attended industry events, trade shows, and networking opportunities to expand market reach and identify potential leads.
Customer Service Manager
LEOPARD LOGISTICS PVT LTD
MUMBAI
04.2019 - 04.2021
- Managed end-to-end operations for export and import shipments, ensuring smooth and efficient processes.
- Coordinated with shippers and consignees for inquiries and provided accurate quotations after evaluating INCOTERMS.
- Finalized quotations and confirmed shipments, initiating follow-ups with shippers for required documents and cargo readiness.
- Ensured compliance with deadlines, including vessel cutoff times, timely customs clearance, and cargo handover to shipping lines or airlines.
- Monitored shipment schedules to align with planned vessels or flights and secured Master BL from shipping lines or airlines.
- Prepared invoices and sent pre-alerts to customers, maintaining clear communication and proactive updates throughout the shipment procedure.
- Tracked in-transit shipments, provided regular status updates to customers, and ensured timely delivery of consignments to their destinations.
Operations Manager
RSL FREIGHT INDIA PVT LTD
MUMBAI
08.2017 - 03.2019
- Managed end-to-end operations for export and import shipments, ensuring smooth execution of all procedures.
- Prepared and sent quotations to overseas clients and shippers, ensuring compliance with INCOTERMS and understanding client requirements.
- Finalized shipment details and oversaw the execution process from start to finish.
- Sent pre-alert notifications post-execution to keep consignee informed.
- Coordinated and negotiated with shipping lines and airlines to optimize costs and ensure timely delivery.
Operations Executive
VELOGIC INDIA PVT LTD
MUMBAI
05.2016 - 08.2017
- Progressed from Customer Service to handling comprehensive operational functions in a multinational company with a focus on French-based clients.
- Managed end-to-end air, sea import, and sea export operations, ensuring seamless execution of shipments.
- Coordinated with shippers for cargo documentation and status updates, ensuring timely and accurate submissions.
- Organized cargo pickups and managed customs formalities, ensuring compliance with local and international regulations.
- Worked closely with shipping lines, airlines, and freight forwarders to secure bookings and optimize logistics.
- Oversaw the complete shipment process, including preparation of invoices, sending pre-alerts to shippers and consignees, and maintaining operational efficiency.
- Demonstrated strong problem-solving skills by handling operational challenges and ensuring customer satisfaction.
Customer Service Executive
MANILAL PATEL CLEARING & FORWARDING PVT LTD
MUMBAI
05.2013 - 04.2016
- Managed the shipment process for clients in France with efficiency and attention to detail.
- Provided daily updates on shipment status and maintained accurate documentation throughout the process.
- Monitored shipments at major ports in India and Bangladesh to ensure smooth operations.
- Ensured timely execution of shipments and sent pre-alert notifications as required.
- Uploaded all pre-alert documents to the client portal promptly and accurately.
- Regularly updated shipment stages via email to maintain clear communication
Education
POST GRADUATE DIPLOMA IN BUSINESS MGMT - BUSINESS STUDY
D.Y PATIL INSTITUTE OF MGMT
PUNE06-2011
Skills
- Knowledge of erp systems
- Proactive self starter
- Performance goals
- Leadership aptitude
- Ability to present the company
Languages
Hindi
First Language
English
Proficient (C2)
C2
HOBBIES
- READING BOOK
- LISTENING MUSIC
Timeline
Business Development Manager
UGI LOGISTICS LLP
06.2021 - 12.2024
Customer Service Manager
LEOPARD LOGISTICS PVT LTD
04.2019 - 04.2021
Operations Manager
RSL FREIGHT INDIA PVT LTD
08.2017 - 03.2019
Operations Executive
VELOGIC INDIA PVT LTD
05.2016 - 08.2017
Customer Service Executive
MANILAL PATEL CLEARING & FORWARDING PVT LTD
05.2013 - 04.2016
POST GRADUATE DIPLOMA IN BUSINESS MGMT - BUSINESS STUDY
D.Y PATIL INSTITUTE OF MGMT