Summary
Work History
Education
Skills
Languages
Personal Information
Quote
Timeline
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Niluvin Vincent

Niluvin Vincent

Mumbai,MH

Summary

Self-motivated professional with strong communication and interpersonal skills. Experienced in team management, project execution, and client relations. Proven track record in streamlining processes, improving operational efficiency, and driving successful project delivery under high pressure.

Work History

Production Manager-Producer

Maya Digital Studios Pvt Ltd
04.2018 - 05.2019

• Managed show schedules, coordinated production workflows, and tracked resource usage.
• Ensure quota achievement, troubleshoot departmental challenges, and provide solutions to senior leadership
to maintain steady inventory flow.
• Led daily meetings, ensured departmental alignment, and optimized productivity.
• Collaborated across departments and liaised with legal, finance, and vendors.

Sales Co-ordinator

The Walt Disney India Ltd
08.2010 - 08.2016

• Collaborated with the sales team to prioritize tasks, set goals, and improve productivity and revenue.
• Maintained sales records and liaised with Credit Control for client credit verification.
• Secured approvals from business heads and ensured compliance with base rates.
• Entered deals into the system and ensured audit-compliant records.
• Coordinated release orders, booking, and post-clearance execution.
• Managed booking updates, make-good spots, and followed up on pending materials.
• Updated replacements, cancellations, and campaign periods.
• Maintained Daily RO and Inventory Reports and provided reconciliations.
• Provided deal reconciliations to sales teams and clients, activating sponsorships and deliverables upon
campaign completion.
✓ Streamlined the sales deal creation process by devising and implementing a standardized format nationwide.
✓ Implemented the S&P process within the Sales Operations Department.

Customer Care Manager

Apex India
02.2009 - 06.2009

• Coordinated with the on-field technical team.
• Addressed client complaints and provided customized solutions.
• Prepared quotes, processed orders, and managed inventory.
• Handled petty cash and maintained attendance/productivity reports for all employees.

Senior Officer

Sutherland (erstwhile Adventity BPO)
11.2006 - 08.2008

• Managed logistics, team coordination, and ensured quality and productivity.
• Negotiated vendor contracts for cost savings.
• Ensured timely acknowledgment reports and SLA compliance.
• Projected costs and managed requisitions.
• Served as SPOC for vendor and stock administration.
✓ Established the Outward Dispatch Team and streamlined the dispatch process.
✓ Reduced report delivery turnaround time from 48 to 24 hours.
✓ Expanded a 150 sq. ft. stock department to 2,000 sq. ft., optimizing operational space.
✓ Managed client data migration to a new resource data warehouse.

Senior Associate

First Advantage Quest Research
10.2004 - 10.2006

• Managed multiple priorities, ensuring optimal team performance and client satisfaction.
• Provided on-the-job training, improved quality, and boosted productivity.
• Updated MIS and tracked progress with regular productivity reports.
• Monitored quality standards and ensured SLA compliance.
✓ Citation received for working 35 consecutive hours to meet deadlines.
✓ Awarded for Validating and submitting 604 cases for WIPRO under pressure.
✓ Reduced case submission turnaround from 1.34 to 0.84 in 10 days.
✓ Contributed to generating the highest number of reports for WIPRO, boosting revenue.

Studio Manager

Dream Forest Films
09.2003 - 09.2004

• Coordinated studio operations, including scheduling, staff management, and customer service.
• Managed pre/post production for projects with a team of 16.
• Handled project quotations, job sheets, and scheduling.
• Generated weekly artist performance reports and monthly job evaluations.
• Recruited artists and managed office administration.

Production Assistant

UTV Toons
08.1999 - 08.2003

• Supervised team, managed production activities, and ensured smooth operations.
• Coordinated project schedules and tracked progress.
• Monitored productivity, attendance and inventory.

Warehouse Assistant

M.H AL-Shaya
07.1998 - 06.1999

Restaurant Supervisor

Piano-Piano Italian Restaurant
01.1996 - 06.1998

Field Officer

Godfrey Phillips India Ltd
06.1994 - 06.1995

Education

Senior Secondary Certificate -

Maharashtra State Board
03-1992

Skills

  • Effective Resource Allocation
  • Regulatory Compliance
  • Supply Chain Management
  • Team Development
  • Inventory Control
  • Clear Interpersonal Skills
  • Operational Efficiency Oversight
  • Client Relationship Management
  • Team Leadership
  • Project Execution

Languages

English
Hindi
Marathi
Tamil

Personal Information

Date of Birth: 02/17/76

Marital Status: Married

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Production Manager-Producer

Maya Digital Studios Pvt Ltd
04.2018 - 05.2019

Sales Co-ordinator

The Walt Disney India Ltd
08.2010 - 08.2016

Customer Care Manager

Apex India
02.2009 - 06.2009

Senior Officer

Sutherland (erstwhile Adventity BPO)
11.2006 - 08.2008

Senior Associate

First Advantage Quest Research
10.2004 - 10.2006

Studio Manager

Dream Forest Films
09.2003 - 09.2004

Production Assistant

UTV Toons
08.1999 - 08.2003

Warehouse Assistant

M.H AL-Shaya
07.1998 - 06.1999

Restaurant Supervisor

Piano-Piano Italian Restaurant
01.1996 - 06.1998

Field Officer

Godfrey Phillips India Ltd
06.1994 - 06.1995

Senior Secondary Certificate -

Maharashtra State Board
Niluvin Vincent