Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Niluvin Vincent

Niluvin Vincent

Mumbai,MH

Summary

An independent and self-motivated professional with exceptional communication and listening skills. Adept at cultivating positive relationships with clients and colleagues across all levels of an organization. Bringing a wealth of experience in team building and management, including the establishment of departments and the execution of projects. Track record for delivering reports in a timely manner, accurately projecting costs, and effectively managing client relationships in high-pressure work environments.


Overview

25
25
years of professional experience

Work History

Production Manager-Producer

Maya Digital Studios Pvt Ltd
04.2018 - 05.2019
  • Design and maintain the overall show schedule, ensuring departmental schedules align with the master schedule, while tracking and forecasting headcount and resource usage
  • Coordinate daily production workflows and facilitate communication on the production floor
  • Ensure quotas are met, troubleshoot issues preventing departments from reaching targets, and assess productivity challenges. Provide senior leadership with solutions to address these issues and strategize to maintain a steady flow of inventory
  • Managed internal operational standards and productivity targets.
  • Lead daily production meetings (and other departmental meetings as necessary) to ensure clear communication, recognize accomplishments, and address challenges and crew issues
  • Collaborate with Department Supervisors and Digital Training/Artistic Development to anticipate show-specific training needs
  • Facilitate performance management and review processes for crew and production personnel, and liaise with legal, finance, marketing departments, and vendors for updates
  • Design data standards, monitor each department's information in the production database, and consistently validate the accuracy of the data

Sales Co-ordinator

The Walt Disney India Ltd
08.2010 - 08.2016
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications, while liaising with the Credit Control Department to verify credit terms for all clients
  • Obtained approvals from respective business heads based on the base rate
  • Entered deals into the system and maintained records for future audit requirements
  • Matched release orders with deals and forwarded them to the Traffic Department for booking, including deal details and affiliated materials, ensuring smooth execution after clearance from the TQC and Legal Departments
  • Sent booking status updates to agencies/clients for all received activities and procured make-good spots for missed inventory
  • Shared drop lists with agencies/clients, suggesting make-good options within the campaign period, and followed up on pending materials
  • Updated replacements, cancellations, and campaign periods
  • Maintained the Daily RO Received Report and Inventory Report
  • Provided logs and deal reconciliations to the sales team and agencies/clients upon campaign completion, activating sponsorships and deliverables per the deal


Achievements


  • Devised a standardized deal format, streamlining the sales deal creation process and successfully implementing it nationwide
  • Successfully implemented the S&P process within the Sales Operations Department

Customer Care Manager

Apex India
02.2009 - 06.2009
  • Co-ordination with the on-field technical team
  • Attending to Client Complaint & offering customizing solutions
  • Pro Forma - Making Quotes / Order processing
  • Inventory of stock Items
  • Handling of Petty Cash
  • Maintenance and Generation of Attendance & Productivity Reports of all employees

Senior Officer

Sutherland (erstwhile Adventity BPO)
11.2006 - 08.2008
  • Managed logistics and team coordination across all projects
  • Directed processes monitoring quality, compliance and productivity.
  • Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for the company.
  • Maintained data and ensured the timely delivery of acknowledgment reports for receivables across all projects
  • Liaised with clients, facilitating all requisitions while strictly adhering to defined SLAs
  • Projected costs for the department, including current and incremental expenses
  • Ensured the timely provision of all internal and external requisitions within the specified time frame
  • Acted as the single point of contact (SPOC) for potential vendors handling administrative requirements for the stock department


Achievements


  • Successfully formed the Outward Dispatch Team and implemented the outward dispatch process across all projects
  • Improved the acknowledgment process by identifying loopholes, reducing the turnaround time for report delivery from 48 hours to 24 hours
  • Architectural conversion and setup of a 2,000 sq. ft. stock department from a 150 sq. ft. area, including the creation of seating for operational purposes across all projects to ensure a conducive work environment.
  • Comprehensive database management of client data, including migration from the company's (Adventity) internal system to a resource data warehouse at a different location.

Senior Associate

First Advantage Quest Research
10.2004 - 10.2006
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization
  • Allocated work effectively to existing team members to ensure optimal performance
  • Provided on-the-job training for new recruits to enhance their skills
  • Focused on quality improvements and boosting team productivity
  • Updated MIS and delivered regular productivity reports to track progress
  • Monitored quality standards, ensuring strict adherence to Service Level Agreements (SLAs) with clients


Achievements


  • Received a citation for working 35 consecutive hours during system application downtime to meet target deadlines.
  • Awarded a citation for validating and submitting 604 cases for WIPRO in a demanding environment
  • Honored with a citation for significantly reducing the turnaround time for case submissions from 1.34 to 0.84 within just 10 production days
  • Part of the team that generated the highest number of reports for WIPRO, contributing to additional revenue generation for the organization

Studio Manager

Dream Forest Films
09.2003 - 09.2004
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Managing Pre/Post Production of all Projects with team strength of 16 members
  • Quotation for all new Projects and Job Sheet for the same
  • Project Scheduling and job Allotment
  • Generation of Weekly Artist Performance Report
  • Monthly evaluation of Jobs worked on
  • Recruitment of artists as per the requirement and complete office administration

Production Assistant

UTV Toons
08.1999 - 08.2003
  • Supervised a team of 40 computer artists, overseeing their daily tasks and performance
  • Managed production activities including scanning, compositing, importing, viewing, fixing, and uploading
  • Coordinated briefings with in-house directors and liaised with international clients via email
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Handled project scheduling, department requisitions, and the setting of weekly targets
  • Monitored employee productivity, attendance, and inventory to ensure smooth operations
  • Updated the MIS to track progress and performance metrics

Warehouse Assistant

M.H AL-Shaya
07.1998 - 06.1999

Restaurant Supervisor

Piano-Piano Italian Restaurant
01.1996 - 06.1998

Field Officer

Godfrey Phillips India Ltd
06.1994 - 06.1995

Education

Senior Secondary Certificate -

Maharashtra State Board
03-1992

Skills

  • Effective Resource Allocation
  • Regulatory Compliance
  • Supply Chain Management
  • Team Development
  • Inventory Control
  • Clear Interpersonal Skills
  • Operational Efficiency Oversight
  • Client Relationship Management
  • Team Leadership
  • Project Execution

Languages

English
Hindi
Marathi
Tamil

Personal Information

Date of Birth: 02/17/76

Marital Status: Married

Timeline

Production Manager-Producer

Maya Digital Studios Pvt Ltd
04.2018 - 05.2019

Sales Co-ordinator

The Walt Disney India Ltd
08.2010 - 08.2016

Customer Care Manager

Apex India
02.2009 - 06.2009

Senior Officer

Sutherland (erstwhile Adventity BPO)
11.2006 - 08.2008

Senior Associate

First Advantage Quest Research
10.2004 - 10.2006

Studio Manager

Dream Forest Films
09.2003 - 09.2004

Production Assistant

UTV Toons
08.1999 - 08.2003

Warehouse Assistant

M.H AL-Shaya
07.1998 - 06.1999

Restaurant Supervisor

Piano-Piano Italian Restaurant
01.1996 - 06.1998

Field Officer

Godfrey Phillips India Ltd
06.1994 - 06.1995

Senior Secondary Certificate -

Maharashtra State Board
Niluvin Vincent