Nima Rose
Building No 12,Zone 16,Street 563,Exblowra Family Accomodation Abu Hamour Ain Khalid
Summary
Seeking a challenging role that offers ample opportunities for professional growth. My goal is to leverage my skills and experience in a reputed organization, contribute effectively to its success, and take on diverse responsibilities that allow me to perform to the best of my ability while continuously enhancing my expertise.
Experienced F&B professional with a strong record in operations management, team leadership, and customer service. Skilled in staff training and adaptable to dynamic environments, focused on delivering results
Overview
6
6
years of professional experience
Work History
Associate
TFS Company, BLR Domestic Lounge at Kempegowda International Airport
06.2019 - 11.2023
- Led cross-functional teams to streamline project workflows and enhance operational efficiency.
- Developed and implemented strategic initiatives to improve customer satisfaction and engagement.
- Trained and mentored junior associates, fostering a collaborative team environment.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
Team Leader
QSR Wendy’s, Kempegowda International Airport
11.2023 - 09.2024
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained staff on customer service protocols, enhancing team performance and guest satisfaction.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Led team meetings to communicate goals, address challenges, and foster collaboration.
F&B Supervisor (BASL)
Kempegowda International Airport, Bangalore
10.2024 - 10.2025
- Supervised daily operations of food and beverage services, ensuring adherence to quality standards.
- Trained and mentored team members on service protocols and operational procedures.
- Resolved customer issues through effective communication and problem-solving techniques.
- Assisted guests in handling complicated and difficult customer issues promptly and professionally.
- Handled travel and food services(ATTACHE).
Education
BBM - Aviation & Hospitality
ECR Institute of Management Studies
01.2018
HSE - undefined
Kerala University
01.2014
Indian Certificate of Secondary Education
05-2012
Skills
- Proactive, Quick Learner
- Confident, Smart Working, Commitment and Enthusiasm towards work
- Adaptable in various environments
- Prepared to tackle new challenges
- Customer service excellence
- Staff training and development
- Guest satisfaction enhancement
Accomplishments
- Achieved Second place in Cultural Fest 2016-17 for 400-meter race in ECR group of Institutions.
- Second place winner in Mime conducted as part of Cultural Fest in ECR Group of Institutions.
Personal Details
Languages Known : English, Malayalam
Timeline
F&B Supervisor (BASL)
Kempegowda International Airport, Bangalore
10.2024 - 10.2025
Team Leader
QSR Wendy’s, Kempegowda International Airport
11.2023 - 09.2024
Associate
TFS Company, BLR Domestic Lounge at Kempegowda International Airport
06.2019 - 11.2023
HSE - undefined
Kerala University
BBM - Aviation & Hospitality
ECR Institute of Management Studies
Indian Certificate of Secondary Education
DECLARATION
I do hereby declare that the above information furnished is correct and true to the best of my knowledge. Place: Bangalore