Experienced and dedicated professional with over 4 years and 8 Months of work history. Proven track record of excellence in process improvement, team leadership, and providing exceptional customer service. Skilled in data analysis, documentation, and problem-solving. Known for adaptability, innovation, and the ability to excel in high-pressure environments. Holds a Master of Business Administration in Finance and a B.com honors in Accounting and Finance. Eager to leverage my skills and expertise to contribute to a dynamic team and drive success in diverse industries.
Cash Management (Account Services and KYC)
Transaction Management:
Compliance and Due Diligence:
Financial Operations:
Quality Assurance and Audit:
Customer Support and Training:
Cash Management Sales:
Cash Management Specialist
conduct monthly Performance Cash Flow analyses, meticulously tracking revenue and expenses from the P&L. My role includes evaluating
analyses, meticulously tracking revenue and expenses from the P&L. My role includes evaluating cash flow for diverse clients, ensuring all costs and revenue are accurately closed. I excel in account reconciliation, conducting thorough checks and precise clearing of amounts, contributing to financial accuracy and transparency.
**Day To Day Waterfall**
This process deals with Loans which are Cash Managed.
- Managed day-to-day cash-managed loans, analyzing transactions in Hogan.
- Ensured fund allocation according to agreed-upon waterfalls.
- Processed cash application and wire forms for payments, fees, and expenditures.
- Prepared cash trap forms for securing funds in Cash Reserves during specific loan events.
**101 Report Process**
- Categorized new loans as hard or soft cash managed.
- Reviewed loan documents for cash management information.
- Summarized legal clauses for reference in strategy coding.
**Waterfall Setup**
- Set up funds allocation orders for loans in Real Estate Lockbox Management.
- Reviewed loan documents for cash management setup.
- Extracted information for application actions.
**Agent Only**
- Managed externally serviced cash-managed loans.
- Analyzed cash transactions in Hogan.
- Updated fund allocation per external servicer's instructions.
- Processed cash applications, wire forms, and cash trap forms.
**Additional Responsibilities**
- Handled various loan processes including trigger loans, SS reports, DACA terminations, CMA closures, and STOs.
- Conducted audits of team members' work.
Supported Payoff Process
Supported Payoff department with major duties and responsibilitiesas below:
Automation -driven Process Enhancement - 2023
Automated Financial System:
Process Improvement - 2022
Cash Management Account services
Implemented strategic process improvement by proposing and creating a highly efficient automation solution. resulting in a significant reduction of approximately 0.5 Full-Time Equivalent (FTE) resources
Volunteer at Wells Fargo - 2019
National Service Scheme - 2013 to 2016
Accomplishments