Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nimesh Khandelia

Nimesh Khandelia

Bur, Dubai

Summary

Dynamic and results-oriented hotel manager with over 5 years of experience in managing cash operations, supervising sales staff, and delivering exceptional customer service. Proven ability to streamline operations, enhance guest satisfaction, and achieve revenue targets. Adept at leading teams, handling high-pressure situations, and ensuring smooth day-to-day hotel operations. Committed to upholding high standards of hospitality and creating memorable guest experiences.

Overview

2025
2025
years of professional experience

Work History

Manager

Mist cafe and lounge
Hyderabad
08.2022 - 01.2025

1. Recruit, train, supervise, and motivate café staff to ensure high performance and excellent customer service.ce

2. Ensuring welcome atmosphere for guests by addressing their needs at the start and with a feedback at the end

3. Monitor and manage inventory levels including ordering supplies, tracking stock and minimising waste.

4. Oversee financial operations, including cash handling, budgeting and revenue tracking to ensure profitability.

5. Maintain high standards for food and beverage quality by regular checking and customer feedbacks.

4

Cashier Manager

Chikki(Dubai)
Masafi
12.2021 - 06.2022
  • Cash counter, staff management and counter sales for 6 months
  • Oversee all cash transactions, ensuring accuracy and compliance with hotel policies
  • Address customer inquiries, complaints, and requests in a professional and courteous manner.
  • Prepare and submit daily, weekly and monthly financial reports
  • Assist in preparing and monitoring the hotel's budget ensuring cost control and financial efficiency
  • Monitor and manage cash related inventory such as currency, receipts and payments processing equipment.

Sales Executive

Bajaj(Shanti Automobiles)
Kolkata
04.2018 - 06.2021
  • Customer interaction involves greeting and engaging with customers to understand their vehicle preferences and requirements.
  • Maintain a thorough knowledge of the features, specifications, and benefits of the vehicles in the showroom.
  • Conduct test drives to understand vehicle performance, and to explain.
  • Negotiating pricing and financing options with customers.

Management Executive

Surubhi Caterer
Hyderabad
01.2015 - 02.2018
  • Catering management for three years.
  • Need to manage staff and cash flow
  • Other responsibilities including marketing and sales and promoting business.

Trainee

Taj Vivanta
Hyderabad
  • Kitchen training

Education

Diploma - Hotel Management

Culinary Academy of India
Hyderabad
06-2014

Skills

  • Cash Handling and Reconciliation: Expertise in managing cash registers, handling transactions, and reconciling daily cash reports accurately
  • Customer Service: Providing exceptional customer service, addressing guest inquiries, and resolving issues promptly to ensure a positive experience
  • Sales Management: Managing and supervising sales staff, setting sales targets, and ensuring team performance aligns with hotel goals
  • Inventory Management: Monitoring and managing inventory levels, ensuring adequate stock, and coordinating with suppliers for timely replenishment
  • Team Leadership: Leading and motivating sales staff, conducting training sessions, and fostering a collaborative team environment
  • Point of Sale (POS) Systems: Proficient in using POS systems for processing transactions, generating reports, and managing inventory
  • Conflict Resolution: Effectively handling conflicts and complaints from customers and staff, ensuring smooth operations and customer satisfaction
  • Multitasking: Ability to manage multiple tasks simultaneously, including handling transactions, supervising staff, and addressing
  • Basic Accounting: Knowledge of basic accounting principles and practices for managing financial records
  • Communication: Strong verbal and written communication skills for interacting with customers, staff, and management
  • Hospitality Industry Knowledge: Understanding of hotel operations, guest services, and industry standards
  • Time Management: Efficiently managing time to complete tasks and meet deadlines in fast paced environment

Languages

English
Beginner
A1
Hindi
Intermediate
B1
Telugu
Beginner
A1

Timeline

Manager

Mist cafe and lounge
08.2022 - 01.2025

Cashier Manager

Chikki(Dubai)
12.2021 - 06.2022

Sales Executive

Bajaj(Shanti Automobiles)
04.2018 - 06.2021

Management Executive

Surubhi Caterer
01.2015 - 02.2018

Trainee

Taj Vivanta

Diploma - Hotel Management

Culinary Academy of India
Nimesh Khandelia