Nimin P Babu

Team: Sales Order Fulfillment

Total 13 years of work experience in Applied Materials.

9.2 yrs (Feb 2015 to till date) as a Regular Full-time employee (Senior Specialist)

3.8 yrs (Jun 2011 to Feb 2015) worked as contractor through TCS (Information Processing Specialist)

Highlights:

• Streamlined Revenue Maximization Project
• Streamlined inventory re allocation from Trade block orders to other customer orders.
• Automated Transfer Order creation step for Revenue Maximization Project
• Handled Multiple Special Tasks

Key Skills:

• Load Management
• Preparing Process documents and metrics
• Streamlining New Projects
• Leading Special Tasks
• Finding automation opportunities
• Preparing logics for Hadoop queries per business requirements
• Testing
• Delegation
• People Management

Roles & Responsibilities:

• Customer Order Management: Efficiently managed end-to-end customer order processes, ensuring timely fulfillment, accurate documentation, and exceptional customer satisfaction.
• Order Validation: Thoroughly validating sales orders and material parts to ensure accuracy and completeness, thereby enhancing order processing efficiency.
• Sourcing of Part: Expedited parts availability by performing quick searches across global stock and manufacturing plants to meet urgent demands.
• Inventory Management: Optimized global stocking levels by efficiently redistributing inventory via transfer orders, ensuring balanced and adequate stock where needed.
• Procurement Coordination: Efficiently generating purchase requisitions for smooth part procurement by working closely with vendors and partners.
• Collaboration with Stake holders: Collaborate with internal suppliers and manufacturing units for faster material release.
• Transport Order Creation: Generated transport orders to facilitate the movement of parts from sourcing locations to customer destinations, ensuring timely fulfillment of demand.
• Material problem or Obsolescence: Closely following up with Engineering team to resolve supply related issues. (Obsolescence, Last time buy etc)
• Logistics Management: Working with Logistics teams across the globe to receive and ship parts against customer orders.
• Tracking: Implemented advanced tracking systems to monitor the movement of goods in real-time, ensuring transparency, accuracy, and timely updates throughout the supply chain.
• Handling customer escalations: Effectively addressed and resolved customer escalations with a focus on understanding concerns, providing empathetic support, and implementing timely solutions to ensure customer satisfaction and retention.

• Managed End-to-End product & service orders.
• Supported Service Quoting operations including quoting, contract renewal, pricing, and warranty registration.
• Served as Global Subject Matter Expert for Install Base process.
• Managed work queues and assignments.
• Ensured timely completion of requests from various departments.
• Conducted quality audits on Install Base database for accuracy.
• Generated and shared daily processing volume reports.
• Conducted training and created process documents for new associates.
• Compiled performance data for RAMP awards