Nimisha Reghunandanan
Assistant Manager - Sales
Kakkanad, Ernakulam
Summary
Dedicated and results-oriented professional with over two years of experience managing customer accounts both domestically and internationally. Skilled in providing exceptional support and ensuring high levels of customer satisfaction. Detail-oriented and organized, committed to enhancing efficiency and continuously improving processes. Seeking opportunities to contribute my skills to a dynamic team.
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Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager - Sales
Bioingredia Natural Private Limited
1 2022 - Current
- Managed domestic and international accounts, ensuring client satisfaction.
- Increased sales by identifying opportunities in various markets.
- Primary contact for clients, providing prompt and effective communication.
- Conducted market research to understand trends and customer needs.
- Coordinated with internal teams and international partners for seamless service delivery.
- Negotiated and managed contracts with clients.
- Addressing customer Inquiries.
- Arranging DHL shipments for sample dispatches.
Monitor and inform customers status of their shipments. - Entries into CRM and ERP systems.
- Customer Payment follow ups.
- Support BDM In their daily tasks
- Prepared reports on account performance and sales activities.
- improve customer delivery efficiency-OTIF
Sales Associate
Kotak Mahindra Bank
10.2019 - 07.2020
- Foster and maintain relationships with both potential and longstanding clients, consistently delivering an exceptional level of expertise.
- Established consistent communication with clients to understand their needs and encouraged the uptake of new products through cross-selling.
- Maintained awareness of banking products and distribution channels to provide clients with optimal service support.
Teaching Faculty Member
Mercury Academy Coaching Centre
11.2014 - 01.2017
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
Education
B.Tech - Electrical And Electronics
IES Engineering College
06.2010 - 05.2014
Skills
Team Player
Time Management
Client Servicing
Key Accounts Management
Fast learner
Accomplishments
- Volunteered DHRISHTI, national level techno-cultural festival.
- Volunteered TRANSIENZ, technical festival organized by Dept. of EEE,IES.
- Attended NSS camps.
Certification
[FoSTaC] Training
Timeline
Sales Associate
Kotak Mahindra Bank
10.2019 - 07.2020
Teaching Faculty Member
Mercury Academy Coaching Centre
11.2014 - 01.2017
B.Tech - Electrical And Electronics
IES Engineering College
06.2010 - 05.2014
Assistant Manager - Sales
Bioingredia Natural Private Limited
1 2022 - Current
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