Nimisha Jain
Bangalore
Summary
DocuSign Administrator with over 3 years of experience in managing enterprise-level eSignature environments and multi-account governance. Proven ability to automate workflows, manage certificate lifecycles, and conduct thorough business analysis. Expertise in coordinating with IT, Security, and Vendor teams to ensure compliant digital signing processes and seamless integrations. Skilled in user onboarding, audit support, and optimizing signature workflows across diverse regions, including complex setups with TSP configurations and API solutions.
Overview
10
10
years of professional experience
Work History
Sr. Business Analyst
John Deere India Pvt Ltd (PruTech India Pvt Ltd)
Pune
04.2023 - Current
- Managed end-to-end DocuSign administration for multiple global business units, ensuring compliance and efficiency.
- Handled enterprise-level certificate updates, coordinating with IT Security and business teams to prevent service disruption.
- Oversaw user access governance, including permission roles and account-level security settings.
- Supported multi-TSP configurations to meet diverse country regulations and operational needs.
- Collaborated with IT & Security teams on IP allowlisting for seamless DocuSign integration.
- Designed optimized workflows for HR, Finance, Procurement, and Dealer operations to enhance productivity.
- Prepared monthly dashboards, audit logs, and security compliance reports for leadership review.
- Led training sessions for new admins and users, promoting platform adoption across teams.
Business Analyst
Unacademy EdTech
Bengaluru
02.2022 - 02.2023
- Partnered with Sales and Marketing leadership to analyze funnel performance across lead generation, conversion, and retention metrics.
- Analyzed sales performance data to identify leakage points in the funnel and recommended process and pricing improvements that improved conversions.
- Supported campaign effectiveness analysis across digital channels (paid ads, referrals, organic), enabling data-backed budget allocation decisions.
- Worked closely with sales teams to analyze package pricing, discounting patterns, and negotiation outcomes, ensuring alignment with revenue targets.
Executive Assistant
IEnergizer - EA Sports
Noida
03.2016 - 12.2020
- Managed multiple priorities across testing cycles and executive support, ensuring timely delivery under tight deadlines
- Conducted structured testing of pre-release EA Sports titles, identifying bugs, performance issues, and UX gaps
- Documented and communicated actionable insights clearly to technical and non-technical stakeholders
- Coordinated schedules, meetings, and task follow-ups while maintaining high attention to detail
- Analyzed gameplay mechanics and user behavior to provide data-driven feedback for product improvements
Education
MBA - Marketing And IT
Narsee Monjee Institute of Management Studies
Mumbai06-2022
B.Tech. - Computer Science
Mangalayatan University
Aligarh, U.P.05-2015
Skills
- DocuSign administration
- Digital agreement workflows
- Role-based access control
- Data analysis
- Process documentation
- Audit compliance
- Power BI dashboards
Timeline
Sr. Business Analyst
John Deere India Pvt Ltd (PruTech India Pvt Ltd)
04.2023 - Current
Business Analyst
Unacademy EdTech
02.2022 - 02.2023
Executive Assistant
IEnergizer - EA Sports
03.2016 - 12.2020
MBA - Marketing And IT
Narsee Monjee Institute of Management Studies
B.Tech. - Computer Science
Mangalayatan University