

Dynamic Business Analyst with a proven track record at Cloud Analogy, enhancing business processes through Advanced User stories, gap analysis, strategic planning, and data-driven decision-making. Expert in Salesforce, adept at translating complex requirements into actionable insights. Excelled in fostering cross-functional collaboration, significantly improving project delivery timelines. Skilled in technical writing and operations analysis, driving continuous innovation and optimization.
User stories
User management
Technical docs: BRD, MRD
Salesforce sales cloud
Salesforce Users and Profiles
Reports and dashboards
JIRA
Salesforce Experience cloud
Wireframes & Mockups
Business Development
Data Mapping
Microsoft Office Suite
Test case scenarios
Release planning
Web-based reporting tools
SQL and databases
Workflow Analysis
Marketing research
Project Management
Data analysis
Gap analysis
Technical Writing
Business process mapping
Strategic planning
Operations analysis
Triage techniques
Salesforce Administrator
Salesforce Administrator