Professional Scrum specialist with deep expertise in facilitating Agile frameworks and driving high-performing teams. Strong focus on optimizing team collaboration and delivering impactful results. Reliable in adapting to evolving project requirements. Proficient in Agile methodologies, stakeholder engagement, and continuous improvement. Known for effective communication and leadership skills.
Expert in Enterprise Agile Transformation, Agile Coaching, Agile and waterfall project management, Lean Implementation Strong knowledge of Agile Metrics and practices of Lightweight approaches like Scrum, Kanban, Scrunban, XP as well as Fuller approaches like LeSS and SAFe.
Having 15+ years of IT experience with fortune 500 Companies. 9.5+ Years of Scrum Master, Project Manager and Agile coach Experience 5.5 Years of Java/J2EE Application Development experience
Overview
15
15
years of professional experience
Work History
Manager Software Development/Senior Scrum Master
Thomson Reuters
01.2023 - Current
Lead cross-functional programs/portfolio team (ART)
To own Responsibility of overall Projects and their deliverables for multiple International distributed Agile teams
Manage each project’s scope and timeline
To create roadmaps, program plans, release plan and scrum boards to fit stakeholder and customer needs and to deliver with-in budget with desired outcomes
Facilitate discussion, cadence, agile ceremonies, decision making, and conflict resolution
Coach and empower team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g., from customers or stakeholders)
Define project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst project members
Perform project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against commitments
Promote continuous improvement and help teams to increase productivity
Work with product owners to handle backlogs and new requests, help him/her to groom and manage a healthy product backlog
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members ‘own’ the product and enjoy working on it
Help the team resolve interpersonal conflicts and challenges and identify opportunities for growth
Help the team embrace SAFe core values, apply SAFe principles, and implement SAFe practices
Preparation and participating in PI planning, System Demos and Inspect and Adapt
Represent team in Scrum of Scrums to engage and improve program effectiveness
Reporting the team KPIs and Metrics for the Sprints / releases / project
Building a safe environment to stimulate innovation
Support estimating story points / work effort and complexity required based on the historical team velocity – Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities
Build a high-performing team – Focuses on ever-improving team dynamics and performance, and coaches the team in self-management
Identify and manage dependencies with other internal or external teams
Actively manage project risks and issues
Senior Scrum Master/Agile Project Manager
Synchronoss Technologies
03.2019 - 12.2022
Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Proved successful working within tight deadlines and a fast-paced environment.
Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
Project Manager
Hewlett Packard Inc (Payroll: Infogain India Pvt Ltd.)
03.2017 - 07.2018
To track project performance to analyze the successful completion of short- and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Use and continually develop leadership skills
Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
Learn from recent projects to identify and recommend improvements, cost saving initiatives, and substitutions to positively impact current and future project budget or schedule
To Serve as the tactical point of contact for clients regarding project planning, timeline forecasting, organizing deliverables, relaying meeting minutes, and driving client projects forward
Define project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst project members
Scrum Master
Hewlett-Packard Enterprise.
04.2010 - 07.2012
Improved team efficiency by implementing Agile and Scrum methodologies for project management.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Managed product backlog effectively, prioritizing high-value items for faster completion.
Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
Developed custom Scrum boards for better task tracking and transparency within the team.
Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
Technology Consultant
Hewlett-Packard Enterprise.
04.2007 - 04.2010
Interact with the Client/business team for requirement gathering and discussion on issues
Provide consulting to clients and recommendations on how to improve their existing business processes
Development using Eclipse IDE, java/j2ee, XML, Adobe Flex 3.5, HP Next Framework and testing activities
Review existing project processes, identify gaps and add any new process for improving the existing process
Task assignment to team members and monitor the progress and help them to finish the task on time
Manage day to day operational aspects of the project and scope
Mentoring junior developers and new joiners for quick ramp up on project
Conduct the causal analysis meeting with the team on a monthly basis to analyze the root cause of process violation
Document the actions taken to avoid/ or minimize such occurrences in future
Provide the necessary training to the customer on software application’s functionality for user acceptance testing
Status reporting to the client for issues, risks and early warnings
Interact with the business team for discussion on requirements and interact with customers for understanding their business needs
Preparation of Requirement Analysis and Design documents
Installing and setting up instances
Involved in the integration process with other modules
Guide the team in terms of business functionality and Software Development Life Cycle processes
Mentoring junior developers and new joiners for quick ramp up on project
Providing a module demo to the client
Writing test cases and executing unit tests, functional testing
Writing release notes
Module Leader
Wipro Technologies.
11.2006 - 04.2007
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance.
Created long-term development plans to optimize performance within multi-project and multi-team environments.
Boosted team morale and productivity through regular feedback sessions, recognition of achievements, and fostering a positive work environment.
Negotiated effectively with clients and stakeholders to balance project scope, budget constraints, and desired outcomes for a successful partnership.
Contributed to the successful launch of multiple products by overseeing the entire development lifecycle from ideation to deployment.
Promoted knowledge sharing across the team through regular presentations on emerging technologies, industry trends, or relevant case studies.
Achieved high levels of customer satisfaction through diligent monitoring of project progress, prompt resolution of issues, and proactive communication of status updates.
Software Engineer
Oracle Financial Services Software Limited.
06.2005 - 10.2006
Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
Analyzed proposed technical solutions based on customer requirements.
Developed scalable and maintainable code, ensuring long-term stability of the software.
Collaborated with management, internal and development partners regarding software application design status and project progress.
Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Improved software performance by identifying and resolving bottlenecks in the code.
Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Optimized algorithms for faster processing, reducing overall computation time.
Software Engineer
IBM Global Services India Pvt. Ltd.
12.2004 - 06.2005
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
Improved software performance by identifying and resolving bottlenecks in the code.
Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Optimized algorithms for faster processing, reducing overall computation time.
Streamlined development processes to increase efficiency and reduce production time.
IT Consultant
Freelacer
12.1998 - 11.2004
Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Established strong relationships with vendors for cost-effective sourcing of cutting-edge hardware and software solutions that met clients'' needs effectively.
Developed detailed project scopes outlining objectives timelines deliverables resources needed successfully complete initiatives within set parameters.
Contributed to project cost estimates and budgets based on assessment of client needs.
Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.
Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
Created service level agreement for IT operational functions and help desk operations.
Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
Senior Operations Engineer at Thomson Reuters International Service Private LimitedSenior Operations Engineer at Thomson Reuters International Service Private Limited