Ninad Ashok Chavan

• I listened to customer requests and specifications, and made suggestions to appropriately fulfill their needs.
• Performed manual labor tasks according to detailed instructions from supervisors.
• Documented, researched, and resolved customer service issues.
• Ensuring that voyage orders or appointment emails for port calls are received from respective clients.
• Keeping track of funds requested and funds paid.
• Assist the client in performing owner matters, i.e., crew change, spare parts, and provision supply, etc.

Monitoring Operations:

• Monitor and follow up on daily updates from agents, and ensure that all parties are kept in copy on all operations correspondence.
• Responsible for requesting, chasing, and collecting any new port tariffs or port information.

• Handled all expenses related to port call and crew change
• Verify whether DAs are correct as per contracted rates/baseline templates and meet principal requirements
• Collecting DA's all over India and process to UK Global service account team
• Attend to any queries raised by client and performing office as directed by the account manager and resolve the same
• Responded promptly to inquiries from employees or vendors regarding payment status or other finance-related issues.
• Prepared financial reports and statements for review by senior management.
• Processed accounts payable and receivable transactions, ensuring accuracy and timely payments.
• Collaborated with team members on various finance-related projects and initiatives.