Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Entrepreneur
IRA Enterprises
Mumbai, India
12.2019 - Current
Negotiated contracts with suppliers for favorable terms that resulted in significant cost savings for the company.
Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
Diversified revenue streams by exploring new business models such as franchising.
Introduced new methods, practices, and systems to reduce turnaround time.
Mapped income generating strategies to grow revenue.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Interacted well with customers to build connections and nurture relationships.
Sourcing profitable locations for deploying ATMs across the city as per indents shared by clients.
Project Manager
HITACHI PAYMENT SERVICES PVT LTD
05.2015 - 09.2019
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Achieved project deadlines by coordinating with contractors to manage performance.
Managed projects from procurement to commission.
Assistant Manager - PMO
Securens Systems Pvt Ltd
12.2013 - 05.2015
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Supervised day-to-day operations to meet performance, quality and service expectations.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Sr Executive - Projects
Prizm Payment Services Pvt Ltd
11.2012 - 11.2013
Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
Launched quality assurance practices for each phase of development
Developed detailed plans based on broad guidance and direction.
Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Education
BBA - DATA SCIENCE
JAIN ONLINE UNIVERSITY
Bengaluru, India
04.2001 -
Skills
Strategic Planning
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Timeline
Entrepreneur
IRA Enterprises
12.2019 - Current
Project Manager
HITACHI PAYMENT SERVICES PVT LTD
05.2015 - 09.2019
Assistant Manager - PMO
Securens Systems Pvt Ltd
12.2013 - 05.2015
Sr Executive - Projects
Prizm Payment Services Pvt Ltd
11.2012 - 11.2013
BBA - DATA SCIENCE
JAIN ONLINE UNIVERSITY
04.2001 -
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