Highly motivated and enthusiastic IT fresher with a solid foundation in linux, networking and DevOps. Committed to continuous learning and staying up to date with the latest industry trends and technologies. Seeking an opportunity to contribute to a dynamic organization and leverage technical skills as well as research skills to drive innovation and achieve business objectives. Innovative Cloud Computing Engineer highly productive in streamlining cloud operations and project delivery. Specialize in designing scalable cloud solutions, automating deployment processes, and managing secure cloud infrastructures. Excel in problem-solving, communication, and teamwork to enhance system efficiency and reliability.
Hi, I’m
Ningthoujam Linthoinganbi Chanu
Noida,Uttar Pradesh
Summary
Overview
4
years of professional experience
1
Certification
Work History
Balloon One India Pvt. Ltd.Greater Noida
Technical Support Consultant
01.2024 - 09.2024
Job overview
- Review Open Tickets and Requests. Ticket investigation and resolution. Review and close resolved tickets.
- System Monitoring and Health Check. Ensuring that SAP and Körber integrations are functioning as expected, including interface checks with third-party systems.
- Check for new patches/updates for the customer. Prepare for upcoming releases or changes on the client's system.
- Reach out to customers or users regarding updates on ongoing tickets, investigations, or new findings.
- Document Solutions and Knowledge Base Updates.
- Certified SAP Associate - SAP Business One from SAP.
- Certified Warehouse Advantage Associate and Professional from Körber Supply Chain.
- ISO-certified.
Reservation Data MaintenanceGurgaon
Customer Relationship Management
09.2022 - 05.2023
Job overview
- Company Overview: RDM is a joint venture between Lufthansa Commercial Holding and the Bird Group
- A center for travel and aviation-related support services
- Proficiency and experience in using an online reservation platform (OnRes)
- Maintaining monthly CRT report of data via calls, chats and emails on MS Excel
- Provide day-to-day support to rapidly growing pool of customers on incidents, work with the team on problem resolution and provide effective communication
- Analytically finding the root cause of issues and trouble shooting the same
- RDM is a joint venture between Lufthansa Commercial Holding and the Bird Group
- A center for travel and aviation-related support services
Kudos SoftwareRajasthan
Business Development Executive (Sales)
09.2020 - 05.2021
Job overview
- Company Overview: A startup e-commerce software development company offering an e-commerce platform to retailers
- Handling clients and representing new ideas for the software
- Plan, organize, and implement short-term projects
- Responsible for customer interest and the preparation, execution and monitoring of the sale
- Collect and use market information in order to achieve sales objectives
- A startup e-commerce software development company offering an e-commerce platform to retailers
Education
Modi Institute of TechnologyKota
Bachelor's from Technology (CSE)
01.2021
University Overview
JDB Govt. Girls College of ArtsKota, Rajasthan
Bachelor of Arts from Political Science
04-2019
University Overview
Vidyapeeth Institute of ScienceUdaipur
Bachelor's from Social Work
01.2019
University Overview
Skills
- Cloud computing
- Linux programming
- DevOps
- Python
- Problem-Solving Skills
- Networking
- SAP
- Korber WMS
- VPN
- Jira
- SQL
- Network Administration
- Virtualization technologies
- Operating systems
Projects
Projects
Website Hosting via Private IP, Self work project on setting up a website on AWS using EC2 on a private IP in the virtual machine and configuring aws(load balancer, S3, Cloudwatch, Gateway, etc) for the website. Creating Virtual Private Cloud (VPC), Self worked project to setup a VPC with private and public subnet on AWS EC2 and RDS. SoundEx Algorithm using NLP, Project on codifying SMS, by evaluating the similarity degree between two codified texts: one originally written in natural language, and the other written in SMS 'sub-language'.
Accomplishments
Accomplishments
- Awarded for 3 successful Para-jumps completed under Parajumper Training School, Agra.
- 1 month training under AirForce Garud Team in Para-Jumpers School, Agra with completion of final 3 jumps.
- Gold medalist in National Rifle Shooting Championship, Jodhpur.
- Promoted to highest rank, Senior Under Officer (SUO) in NCC.
- Successful completion of 10+ camps with certification, represented Rajasthan directorate in All India Vayu Sainik Camp (2018).
Hobbies and Interests
Hobbies and Interests
- All sports (including Horse riding and rifle shooting)
- Classical dancing
- Explore and Research
Certification
- SAP Associate(2024)
- Korber Warehouse Management Associate(2024)
- Warehouse Advantage Professional(2024)
- DevOps Operations, 2020
- Python (Basic to Intermediate), 2020
- RedHat Linux Admin, 2020
- Cloud Computing, 2020
- CSE (Cyber Security Expert) Level-1, 2018
Languages
Languages
- Hindi, Native or Bilingual Proficiency
- English, Full Professional Proficiency
- Manipuri, Native or Bilingual Proficiency
Timeline
Technical Support Consultant
Balloon One India Pvt. Ltd.
01.2024 - 09.2024
Customer Relationship Management
Reservation Data Maintenance
09.2022 - 05.2023
Business Development Executive (Sales)
Kudos Software
09.2020 - 05.2021
Modi Institute of Technology
Bachelor's from Technology (CSE)
JDB Govt. Girls College of Arts
Bachelor of Arts from Political Science
Vidyapeeth Institute of Science
Bachelor's from Social Work
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