Nipun Nigam
Summary
Detail-oriented IT Business Analyst with 10+ years of expertise driving business growth and implementing technology solutions. Strong understanding of SDLC & STLC. Experienced in Insurance, Payments & Mobility domains.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Shell India Markets Pvt Ltd
09.2022 - Current
- Collaborate with Market Leads, Business Teams & various Stakeholders to elicit business requirements, ensuring alignment with organizational objectives and industry best practices
- Collaborate with product management, engineering, UI/UX design teams to translate business requirements into actionable plans and deliver high quality solutions on time & within budget
- Document Requirements, Create User Stories & Backlog Management
- Spearhead Digital Transformations of Business Processes
- Conduct Market research and competitor analysis to identify industry trends and growth opportunities
- Conduct GAP Analysis and formulate strategies to reach the desired Future State
- Conduct in depth data analysis to provide actionable insights to Leadership teams
- Establish & maintain strong relationships with key internal-external stakeholders to ensure smooth project execution and successful outcomes
- Provide support at different Test Stages to Verify & Validate the product being developed.
Business Analyst
Allianz Technology SE
08.2020 - 09.2022
- Coordinated with Stakeholders & Product Owners to understand clearly what needs to be developed, and disseminate the requirements within the development Team
- Analyzed the functional requirements to determine the feasibility of the requirement
- Provided updates to PO/stakeholders throughout the development phase seeking timely Feedback
- Documented Release Notes and New Processes
- Provided Demos to Stakeholders, leading Sprint review meetings
- Worked on Change Requests
- Analyze & plan for the required change
- Provided production support along with Support Team as and when needed
- Performed GAP Analysis to analyze & resolve the issues related to existing functionalities
- Performed Root cause Analysis
- Analyzed test results in various phases i.e
- Development, QAT & Staging
- Created Ad-Hoc reports for clients required for Compliance and operations.
Associate Professional - Business Analyst
DXC Technologies Pvt Ltd
05.2017 - 03.2020
- Worked with various stakeholders to Gather, Understand and analyze their requirements
- Created User Stories, Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Cases & Work Flow models
- Provided Demo/Presentation sessions to the clients
- Assisted in UAT Testing
- Getting changes approved from client by raising Project change request forms
- Handling the change requests efficiently & effectively
- Disseminated the requirements within the Development Team
- Assisted Testers in creation of Test Plans & Test Scripts.
Analyst
Xceedance Infotech Pvt Ltd
01.2016 - 02.2017
- Requirement gathering and understanding client's requirement
- Test cases creation including positive, negative & regression testing
- Raising requests to create Incidents (Tickets) to track the issue
- Demonstrating the requirements to the technical team
- Quality Analysis testing (QAT) after change implementation before delivering the changes
- Coordinated with clients for feedback on changes implemented and tracked the changes for client's complete satisfaction.
Officer
VFS Global Services Pvt Ltd
02.2014 - 12.2015
- Processed applications for work, Student, Tourist and Seaman Visas
- Assessed and decided on all types of immigration applications for permits and visas
- Assisted Visa Officers at embassy in resolution of various visa application related issues
- Specialize in expediting paperwork whilst ensuring adherence to applicable laws and regulations
- Advised applicants on all immigration laws, policy and procedures as per the embassy guidelines.
Education
B.Sc (H) Mathematics -
Delhi University
Skills
Functional -
Business Analysis, Requirements Elicitation & Management, Product Planning, Agile Methodologies, Backlog Creation & Management, SDLC & STLC, Story Mapping & Release Planning,
Epics & User Stories
Technical -
MS Power Platform, My SQL, Figma, MS Visio, JIRA, Confluence, MS Office Suite
Certification
- Software Product Management Specialization by University of Alberta
- Certified Scrum Product Owner(CSPO) by Scrum Alliance
- SQL Foundations by Simplilearn
- Business Analysis Foundations by IIBA & PMI
- Requirements Elicitation & Analysis by IIBA & PMI
Accomplishments
- Played a Key role in Successful implementation of the EV Payment Solutions for Shell Recharge in 14 markets, resulting in 23% better charging success rate, which ultimately translates into more revenue & Approximately, $7 million profits for Shell.
- Ideated & lead the development of Network Planning dashboards to be used by Network planners in different markets helping them in taking investment/divestment decisions. Benefit realized was $2.4 million savings annually with the potential of usage expansion to more markets.
- Recognized and Awarded for Leading the implementation of various Automated processes into the Project at DXC Technologies.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Business Analyst
Shell India Markets Pvt Ltd
09.2022 - Current
Business Analyst
Allianz Technology SE
08.2020 - 09.2022
Associate Professional - Business Analyst
DXC Technologies Pvt Ltd
05.2017 - 03.2020
Analyst
Xceedance Infotech Pvt Ltd
01.2016 - 02.2017
Officer
VFS Global Services Pvt Ltd
02.2014 - 12.2015
B.Sc (H) Mathematics -
Delhi University
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