NIRAJ PATIL
Ambernath
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Wealth Creation Counsellor
Infinity Smart Services
Mumbai
07.2022 - 03.2024
- Handling client base for Equity Market Subscription Outbound Sales process
- Monitoring risks of client and On-boarding
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Molecular Technician
Spice Healthcare Pvt Ltd
Mumbai
02.2021 - 05.2022
- Handled automated extraction via Q-xtra plus machine, master mix preparation using thermofisher kit and analysis of result via Bio-rad machine
- Also did Covid sample collection as and when required.
- Developed detailed reports documenting test results for analysis.
- Faced NABL audit during my tenure at Spice Healthcare Pvt. Ltd
Senior Technician
Labcareplus molecular solutions
Mumbai
11.2020 - 01.2021
- Worked as Senior technician in government project for testing SARS Covid 19 virus via RT-PCR; handled Kingfisher automated RNA extraction, mastermix preparation from Meril kit and analyses of results via Quanta5.
- Developed and implemented new technical procedures to improve operational efficiency.
Intern
Biosense PVT LTD
Mumbai
07.2020 - 11.2020
- Worked as intern in Complete blood count and IRIE Project Handled machines like Penta 5, auto-Stainer and compound microscope for CBC FTA-B, FTA- B prototypes and indifoss for IRIE(milk analyzer) project.
- Tested and calibrated new instruments to ensure accuracy and reliability of data.
Relationship Manager
Lodha
Mumbai
12.2018 - 06.2020
- Relationship manager for Lodha real estate handling collection.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice. Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Customer Relationship Assistance
Intelenet Global service
04.2017 - 12.2018
- Customer relationship assistance for Lodha real estate handling collection, 3rd party collection.
- Created and maintained customer databases, segmenting customers into different categories based on their needs.
- Provided technical support to customers in resolving issues related to constructions.
Customer Support Executive
Kochar Info Pvt Ltd
Vadodara
08.2015 - 05.2016
- Deputy TL for Domestic B.P.O
- Handling Airtel Inbound & Outbound for Airtel Prepaid to Postpaid and 4G .
- Answered customer inquiries via phone
- Provided detailed information about products and services, Resolved customer issues in a timely manner. Maintained accurate records of customer interactions.
Technical Consultant
Kochar Info Pvt Ltd
Vadodara
10.2013 - 09.2014
- Airtel Inbound for Airtel GPRS.
- Provided technical advice and guidance to customers on Internet related issues.
Teacher Supervisor
VB'S Tuitions Pvt Ltd., Thane
Mumbai
10.2012 - 01.2013
- Worked as Biology & Chemistry Teacher
- Analyzed test scores, attendance records, disciplinary referrals and other indicators of student success.
Education
MBA - Health Care
Wellingkar Institute
Mumbai01.2023
Bachelor of Science - Bio Tech
Somaiya College, Vidyavihar (Mumbai University)
Mumbai03-2015
H.S.C. - Science Education
People's Education Society, Thane (Mumbai University)
02-2010
S.S.C. -
Usha Mehendale High School, Thane (Mumbai University)
03-2008
Skills
- Management skills
- critical thinking
- Negotiation
- MS Office: Word, Excel, PowerPoint
- Teamwork and Collaboration
Ongoing Education
MBA in Healthcare Management
Projects
Economical Prototype of Defense Jacket (Group Project) Featured in major newspapers in Maharashtra
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Animal rescue (Snakes & Birds), Trekking, Reading, Music, Internet surfing, Watching Movies
- Karate (Shodan)
Language
- English
- Hindi
- Marathi
- Gujarati
Disclaimer
I hereby declare that what I have stated above is true and correct to the best of my knowledge and nothing has to be cancelled hereof.
Timeline
Wealth Creation Counsellor
Infinity Smart Services
07.2022 - 03.2024
Molecular Technician
Spice Healthcare Pvt Ltd
02.2021 - 05.2022
Senior Technician
Labcareplus molecular solutions
11.2020 - 01.2021
Intern
Biosense PVT LTD
07.2020 - 11.2020
Relationship Manager
Lodha
12.2018 - 06.2020
Customer Relationship Assistance
Intelenet Global service
04.2017 - 12.2018
Customer Support Executive
Kochar Info Pvt Ltd
08.2015 - 05.2016
Technical Consultant
Kochar Info Pvt Ltd
10.2013 - 09.2014
Teacher Supervisor
VB'S Tuitions Pvt Ltd., Thane
10.2012 - 01.2013
MBA - Health Care
Wellingkar Institute
Bachelor of Science - Bio Tech
Somaiya College, Vidyavihar (Mumbai University)
H.S.C. - Science Education
People's Education Society, Thane (Mumbai University)
S.S.C. -
Usha Mehendale High School, Thane (Mumbai University)
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