Lead Engineer-Quality
AUTO CNC MACHINING LTD
05.2019
- Led a team of quality control technicians and engineers in ensuring compliance with quality standards and regulatory requirements
- Implemented and maintained quality control processes to ensure compliance with industry standards and regulations, resulting in a 15% reduction in defects
- Conducted regular inspections and audits of manufacturing processes, identifying areas for improvement and implementing corrective actions to enhance quality and efficiency
- Led root cause analysis investigations to address quality issues and prevent recurrence, resulting in a 20% decrease in non-conformities
- Collaborated with design and production teams to review engineering drawings and specifications, providing input to optimize manufacturability and quality
- Utilized statistical process control (SPC) techniques to monitor production processes and maintain consistency in product quality
- Developed and delivered training programs to educate employees on quality standards, procedures, and best practices
- Programmed CMMs using advanced metrology software to create measurement routines for dimensional inspections of machined components
- Operated and maintained Coordinate Measuring Machines to ensure accurate and repeatable measurements in compliance with engineering drawings and specifications
- Served as the primary point of contact for customer complaints, demonstrating exceptional responsiveness and professionalism in addressing customer inquiries and concerns, implemented corrective actions to resolve customer complaints, ensuring timely resolution and effective communication of resolutions to customers.
