MS Office
Niranjan Krishnasundaram
Communication Training Lead
Chennai,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
Languages
21
21
years of post-secondary education
9
9
years of professional experience
Work History
Assistant Manager in Training
Wipro Limited
CHENNAI, Tamil Nadu
08.2017 - Current
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Freelance Trainer - Business Communication
getmycopy.in
CHENNAI, Tamil Nadu
04.2017 - 08.2017
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Educated clients on at-home methods to reach and maintain goals, crafting plans for long-term success.
- Tracked attendance and progress against goals for each participant.
Senior Specialist - Training
Sutherland Global Services
CHENNAI, Tamil Nadu
05.2016 - 04.2017
- Developed lesson plans, instructional materials and written practice tests for Communication and Behavioral training courses.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Improved Customer Experience.
- Monitored day-to-day activities of agents on the floor, noting areas needing improvement and implementing plans for rectification.
- Scheduled new hire batches and trained new employees who got hired for International and Domestic processes.
Team Lead - Verbal and Soft Skills
SMART Training Resources India Pvt Ltd
CHENNAI, Tamil Nadu
05.2013 - 05.2016
- Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
- Monitored growth and development of individual soft skills.
- Designed training manuals to hand out to groups during training.
- Observed office settings to determine soft skills needs before presenting.
Executive - Sales and Admin Associate
Bio-Gene Life Sciences
CHENNAI, Tamil Nadu
11.2012 - 04.2013
- Maintained integrity of laboratory through weekly lab cleaning and maintenance procedures.
- Set up a customer database basis project who were potential investors in our business
Freelance Trainer
Aurobindo Bio Solutions
CHENNAI, Tamil Nadu
03.2012 - 04.2013
- Trained college students on Verbal aptitude and Interview skills
- Equipped interview seekers with soft skills and communication
- Placement drives to enable students to be interview ready
Education
Pg.Dip - Biochemical Engineering
University of Birmingham
Birmigham 09.2010 - 06.2012
Bachelor's of Technology - Biotechnology
St.Joseph's College of Engineering
Chennai 07.2006 - 06.2010
Higher Secondary Certificate - Biology
Jawahar Higher Secondary School
Chennai 06.2004 - 06.2006
10th Grade - Science
Padma Seshadri Bala Bhavan Senior Secondary School
Chennai 06.1991 - 06.2004
Skills
Staff development plans
New hire on-boarding
Adult learning theories
Training solutions development
Course development
Process evaluation and enhancement
Accomplishments
- Collaborated with team of 2 in the development of CP (Conditional Pass) Analysis to reduce training timeliness for a business.
- Was awarded the Best Communication Trainer for Q4 (20-21).
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Foodie
Snooker
Automobile
Timeline
Assistant Manager in Training
Wipro Limited
08.2017 - Current
Freelance Trainer - Business Communication
getmycopy.in
04.2017 - 08.2017
Senior Specialist - Training
Sutherland Global Services
05.2016 - 04.2017
Team Lead - Verbal and Soft Skills
SMART Training Resources India Pvt Ltd
05.2013 - 05.2016
Executive - Sales and Admin Associate
Bio-Gene Life Sciences
11.2012 - 04.2013
Freelance Trainer
Aurobindo Bio Solutions
03.2012 - 04.2013
Pg.Dip - Biochemical Engineering
University of Birmingham
09.2010 - 06.2012
Bachelor's of Technology - Biotechnology
St.Joseph's College of Engineering
07.2006 - 06.2010
Higher Secondary Certificate - Biology
Jawahar Higher Secondary School
06.2004 - 06.2006
10th Grade - Science
Padma Seshadri Bala Bhavan Senior Secondary School
06.1991 - 06.2004