

Dedicated and detail oriented professional with an MBA degree in marketing, a high level of enthusiasm and advanced communication and interpersonal skills proven to inspire teams and experience in project support ,grievance management, data segmentation and reporting operations .Currently working with CSM Technologies on the Odisha state scholarship portal project under the Higher Education Department . Skilled in handling student grievance resolution ,report preparation with strong analytical and communication abilities.
• Scholarship project management and data analysis & Reporting, Student Data Segmentation ,Grievance Handling in the Higher education department Odisha state scholarship portal (OSSP).
• Handling and resolving student grievances related to scholarship applications and portal services.
• Monitoring portal related activities and maintaing detailed documentation.
• Coordinating with senior management and internal teams to ensure smooth project operations and timely issue resolutions .
• Managed project timelines and deliverables ,ensuring successful execution of strategic initiatives.
Project support operations &reporting
Ms excel ,Ms word ,Ms powerpoint
Student Grievance Resolution
Data Reporting and documentation
Brand management
Operation Management
Business Development
Business Analyst Trainee