Niranjan Sagar

Serving as a senior executive in HR operations

Dell Technologies Inc (Client)

• Established strong relationships with clients, suppliers, and internal stakeholders by offering problem-solving and solution-oriented approaches to challenges.
• Managed the recruitment process for contingent workers using Fieldglass (SAP Tool), which involved screening profiles and generating work orders for payroll onboarding.
• Developed and executed an efficient system for managing Approval Pending, Draft and Rejected Timecards by streamlining the process, and reducing delays in payment cycles.
• Successfully managed Bill Rate Revisions, ensuring accurate and up to date billing information in compliance with client agreements.
• Implemented and managed a proactive Tenure Alert system, ensuring timely notifications for contract renewals and preventing any disruptions in workforce continuity.
• Effectively managed Cost Center Changes and Manager Changes, ensuring swift and accurate updates to reflect organizational and reporting structure changes.
• Solicited and compiled Feedback from Managers, providing valuable insights for continuous improvement in employee experience and program efficiency.
• Expertly handled Contract Extensions, collaborating with stakeholders to facilitate seamless transitions and timely renewals.
• Conducted weekly audits on tool activities, enhancing data accuracy and streamlining processes.
• Oversaw the end-to-end process of Expense Claim management, from submission to approval, guaranteeing adherence to policies and timely reimbursement for contractors.
• Executed comprehensive Offboarding processes, including Record closures, clearance procedures, and asset retrieval, ensuring a smooth transition for departing resources.
• Handled Asset Recovery processes, coordinating with IT and relevant departments to ensure the timely collection of assets from departing employees.
• Developed and delivered dashboards to the leadership team, facilitating comprehensive business analysis, and ensuring informed strategic decision making.
• Successfully managed HR Cases, demonstrating the ability to address and resolve issues achieving a 100% customer satisfaction score every month.

Served as an Analyst in the International Trade and Settlements Team.

• Took responsibility for settling failing trades in diverse European markets, including Austria, Denmark, Finland, Germany, Iceland, Malawi, Malta, Portugal, Sweden, Turkey, Uganda, etc..
• Prepared and compiled comprehensive reports such as Fail reports, Pre-matching reports, and client reports like GIC, HOUPP, ETF, offering valuable insights for decision-making.
• Generated Contractual reports, ensuring accurate and detailed documentation for audit and compliance purposes.
• Coordinated seamlessly with sub-custodians for failing trades, adeptly addressing queries, and providing necessary details for successful trade settlement.
• Prepared MT599, a Swift message containing comprehensive trade information, facilitating smooth communication with agents for trade settlement.
• Utilized various applications including Fund Master, Outlook, MTS Video Lan, TLM (Transaction Lifecycle Management), and ELM (Exception Lifecycle Management) for efficient trade operations.
• Interacted collaboratively with seniors and managers, maintaining clear communication channels, and facilitating a cooperative workflow.
• Coordinated directly with clients, addressing queries promptly, and furnishing all necessary details for efficient trade settlement.

Served as a executive in service tax refund process team .

Intel Technology India Private Limited (Client)

• Obtained hard copies of invoices from the Accounts Payable & Receivable Department, ensuring completeness of documentation.
• Followed up with the concerned team to procure required data, actively participating in the preparation of claim sheets.
• Prepared consolidated statements, including claim sheets for local service tax, A2-third party (outside country), and A2-Intercompany payments.
• Developed claim sheets for obtaining hard copies of various documents such as local invoices, A2-Third party payments, A2-Intercompany payments, Duty bills, etc.
• Updated claim sheets with vendor details, Service Tax Registration numbers, service tax amounts, and maintained registers accurately.
• Maintained records, including copies of SMG, CVD, Duty bills, A2-Third party payments, A2-Intercompany payments, and local payments invoices for both internal operations and external/internal auditing purposes.
• Prepared Physical Inventory Audits and documented procedures, ensuring regular updates for compliance and operational efficiency.
• Effectively handled internal queries from the finance department, ensuring prompt resolution and maintaining smooth workflow.