Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Niranjan Singh Shekhawat

Niranjan Singh Shekhawat

Banquet Manager
Jaipur,RJ

Summary

Highly accomplished and results-oriented Banquet Manager with over 10 years of progressive experience in luxury hotels.

Proven experience in orchestrating the seamless execution of a wide range of events, from intimate corporate meetings to large-scale conferences, high-end luxury weddings, and vast experience in outdoor catering.

Adept at leading and motivating high-performance teams, optimizing operational efficiency, and consistently exceeding guest expectations.

Possesses strong on-floor execution, event management, exceptional communication skills, and a commitment to delivering unparalleled guest experiences.

Overview

13
13
years of professional experience

Work History

Banquet Operation Manager

Belvedere Golf & Country Club By Adani Reality
Ahmedabad
09.2024 - Current
  • Oversee all aspects of banquet operation for a 190,000 sq. ft. of the banqueting area and managing a team of 55 full-time team members.
  • Successfully executed over 300 events annually, generating an average of 27 crore. In annual revenue.
  • Collaborated closely with the sales, culinary, and events teams to ensure seamless event planning and execution.
  • Oversaw daily operations ensuring high standards of service and facility maintenance.
  • Managed staff schedules to optimize service coverage and employee productivity.
  • Coordinated special events, including tournaments and member gatherings, enhancing member engagement.
  • Developed training programs for new staff, promoting consistency in service delivery.
  • Implemented inventory management practices to ensure availability of supplies and equipment.
  • Facilitated communication between departments to streamline workflows and improve collaboration.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Assistant Banquet Manager

Holiday Inn Hotel
Chandigarh
05.2023 - 02.2024
  • Oversee all aspects of banquet operations for a 130-room hotel and 36,000 sq. ft. Of banqueting space, managed the team of 9 full-time staff, and more than 100 part-time staff.
  • Coordinated banquet events to ensure smooth operations and guest satisfaction.
  • Assisted in training staff on service standards and event execution procedures.
  • Managed inventory of banquet supplies and equipment for efficient usage.
  • Oversaw setup and breakdown of event spaces according to client specifications.
  • Communicated with clients to understand needs and preferences for events.
  • Developed schedules for staff assignments during peak banquet times.
  • Collaborated with kitchen staff to ensure timely meal service during events.
  • Reviewed banquet event orders to determine room layouts and schedule staff.
  • Monitored service quality to maintain high standards in guest experiences.
  • Organized and laid out buffet equipment, food displays, and other items.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Hired and trained staff and new hires according to company policy and regulations.
  • Supervised food preparation, delivery, and quality to ensure satisfaction.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
  • Maintained detailed records of stock and reviewed inventory to plan events.

Food & Beverage Executive

Westin Resort and Spa
Pushkar
04.2022 - 04.2023
  • Successfully plan, organize, and execute a diverse range of events, including corporate conferences, bespoke weddings, galas, and social gatherings, accommodating up to 1,000 guests.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented food and beverage service standards.
  • Coordinated staff training sessions on customer service techniques.
  • Managed inventory levels to ensure product availability.
  • Oversaw daily operations of restaurant and bar areas.
  • Ensured compliance with health and safety regulations.
  • Facilitated communication between front-of-house and back-of-house teams.
  • Reviewed guest feedback to enhance service quality.
  • Resolved any customer complaints or disputes in an efficient manner while maintaining a positive attitude towards guests.
  • Created detailed reports on daily sales figures, inventory levels, labor costs.
  • Implemented systems to track inventory levels and ensure product availability at all times.
  • Managed staff schedules, payroll, training programs, and performance evaluations.
  • Participated in weekly meetings with management team to discuss progress on goals and objectives.

Guest Service Associate

Vivanta By Taj Hotel
Panaji
10.2016 - 12.2019
  • Guest Handling
  • Inventory management of bar and restaurant
  • Staff training and development
  • Team handling
  • Guest Service
  • Vendor Management
  • Menu Planning
  • Handled events in hotel
  • Customer relations.

Guest Service Associate

Le Meridien hotel
Jaipur
06.2013 - 09.2015
  • Guest Handling
  • Customer relations
  • Guest Service
  • Manage events in Bar
  • Control inventory of Bar
  • Prepare reports of inventory
  • Purchase of new required items.

Internship

Marriott Hotels & Resorts.
Jaipur
11.2012 - 03.2013

Education

Bachelors in Hotel Management - Tourism and Travel

Punjab Technical University
01.2013

Skills

  • Event management
  • Budget management
  • Inventory control
  • Staff scheduling
  • Vendor negotiation
  • Customer relationship management
  • Service quality assurance
  • Team leadership
  • Conflict resolution
  • Problem solving
  • Employee training
  • Report generation
  • Workflow optimization
  • Time management
  • Project planning
  • Documentation and reporting
  • Policy and procedure development
  • Vendor management
  • Revenue management
  • Customer relationship management (CRM)
  • Cost control

Languages

  • English
  • Hindi

Timeline

Banquet Operation Manager

Belvedere Golf & Country Club By Adani Reality
09.2024 - Current

Assistant Banquet Manager

Holiday Inn Hotel
05.2023 - 02.2024

Food & Beverage Executive

Westin Resort and Spa
04.2022 - 04.2023

Guest Service Associate

Vivanta By Taj Hotel
10.2016 - 12.2019

Guest Service Associate

Le Meridien hotel
06.2013 - 09.2015

Internship

Marriott Hotels & Resorts.
11.2012 - 03.2013

Bachelors in Hotel Management - Tourism and Travel

Punjab Technical University

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Niranjan Singh ShekhawatBanquet Manager