Summary
Work History
Education
Skills
Accomplishments
Field of Interest
Languages
Projects
Training
Disclaimer
Timeline
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Niranjana Mukherjee

Niranjana Mukherjee

Business Continuity and Disaster Recovery Specialist
Bangalore

Summary

I have 4+ years of work experience in Business Continuity Management, Disaster recovery, ISO 31000 Risk Management, ISO 27001:2013 Lead Implementor, Audits, ISO 23001- BCM, Agile Scrum Master and Salesforce Platform Administration.

Work History

System Analyst-BCM/DR

CSG International
  • BCP, Technology Risk Management, Vendor Management
  • Facilitate and coordinate development of work area (business Function) business continuity plans
  • Support program’s strategic planning, training, drill, and testing processes
  • Enhance and maintain all templates, plans, reports, training materials and other documentation
  • Facilitate simple to complex enterprise-wide exercises and track risks, program gaps and recommended/proposed solutions
  • Develop working knowledge of , maintain and enhance BIA and facilitate processes by meeting with senior leaders , developing surveys/questionnaires and reports
  • Recommend recovery strategies and options
  • Assist with implementation of recovery solutions and documentation of work area business continuity plans
  • Support Director of BCM in preparation of requested internal audit and regulatory examiner materials
  • Liaise with Auditors and examiners
  • Administer, update, and maintain BC program tools
  • Current member of Great Plains Contingency Planners.Also worked on business continuity management considering standard operating procedures (SOP)
  • Hand on experience in Excel, Jira , Helix, Salesforce , Outlook and BI Dashboard.

DR and BC coordinator

Capgemini

I have maintained DR Communication and response plans between technical t teams and clients

  • I have maintained process of periodically reviewing and updating DR Technical plans and guides
  • I have communicated with technical teams to ensure that disaster recovery solutions are viable to validate functionality of existing environment and highlight risks, if any
  • I have created monthly service report for every month where I have highlighted risks and upcoming planned activities regarding DR testing
  • Also communicated with technical team in runbook and other technical documents walkthrough
  • I have handled multiple onshore Clients for various accounts
  • I have identified several risks and coordinated with respective Risk coordinators and Application owners to raise and mitigate risks
  • As BC Coordinator, I finalize scope and calendar with operational leads, conduct BIA, create Business Continuity Plans (BCP), conduct BC Exercises ( call tree , table top and simulation) and conduct awareness sessions
  • And create reports related to all activities and exercises.

IT Cybersecurity Analyst

Capgemini
  • I was part of these following Audits- Keepass Audit, USB And Admin rights Audit , Mandatory cyber security non-completion Audit , Backup and restoration audit , Internal and External ISMS Audit and Third Party Assessment .
  • Security Governance- Made questionnaire for two Kahoot Quiz Session and organized one of them , Made flyer/mailer in communication builder regarding mobile security , edited images for cyber security awareness , participated in roleplay in one of the Gurucool awareness session , Got nominated for employee advocacy and SMILES project , Attended Gurucool Awareness sessions of - Risk management overview session, Parental control and digital de-addiction and 7 Absolutely security rules and using CIS Password vault PMP for saving passwords .

Education

B.Tech in Applied Electronics and Instrumentation Engineering -

Techno International Newtown
Kolkata , India

I.S.C -

Council For The Indian School Certificate Examination, New Delhi
Kolkata , India

I.C.S.E -

Council For The Indian School Certificate Examination, New Delhi
Kolkata , India

Skills

Quick learner

Practical

Enthusiastic and hardworking

Positive attitude

Adaptive and finally careerist

Disciplined and dedicated

Python

C- Programming

SQL

Oracle DBMS

Backup and Restoration

Windows and Linux Administration

Accomplishments

  • Best Employee of Capgemini (Year 2021 – for BCM)
  • Young Ambuja Scholar Award for pursuing Bachelor of Technology
  • Content writer of ‘EPROJECTBOX’
  • NPTEL online certification (digital electronics)
  • Participated in FOSET-Model presentation
  • Trained and professional BHARAT NATYAM dancer and acquired first class, first distinction in all the examinations. (still 4th year)

Field of Interest

  • Business Continuity and Disaster Recovery
  • Security, operation and compliance
  • ISO 31000 Risk Management
  • ISO 22301 - BCMS LI
  • ITIL 4
  • Agile Methodologies and scrum master
  • ISO 27001:2013 Lead Implementor
  • Salesforce Platform Administration
  • Operational Resilience


Languages

English
Bengali
Hindi

Projects

Worked on BCMS, Risk Management, DR , BIA , BCP , BC Exercise planning and BCDR Audits for AWS , CCEP , Esure , AXA, HAL ( in Capgemini) and currently working with 45 Products of CSG International (Products like Forte , Mainframe, Jira , Confluence , LivePulse , Itag , SCOM , Data Change Engine).

Training

  • Fusion System Administration (Salesforce Certified)
  • Business continuity (ISO 23001), Disaster recovery and Incident response.
  • ISO 27001:2013 lead implementor training course and passed the examination necessary for successful completion and got BSI certified.
  • ISO 31000 – Risk Management (Degreed Platform Certified)
  • ITIL 4 Foundation
  • Agile Scrum Master and Project Management Professional (Degreed Platform Certified)
  • Attended security gurucool session on Privacy Management System based on ISO/IEC 27701:2019 and got certified for participation.
  • Solar energy system and application (Convolution-multidimensional training institute).
  • AWS Partner: AWS Cloud Practitioner Essentials (Microsoft Certified)
  • Designing BCDR Strategy in Microsoft Azure (Certified)

Disclaimer

The above statements are true to the best of my knowledge.

Timeline

System Analyst-BCM/DR

CSG International

DR and BC coordinator

Capgemini

IT Cybersecurity Analyst

Capgemini

B.Tech in Applied Electronics and Instrumentation Engineering -

Techno International Newtown

I.S.C -

Council For The Indian School Certificate Examination, New Delhi

I.C.S.E -

Council For The Indian School Certificate Examination, New Delhi
Niranjana MukherjeeBusiness Continuity and Disaster Recovery Specialist