Work History
Education
Skills
Accomplishments
Timeline
Generic

Niranjana Rajesh

Bangalore, Karnataka

Work History

International Trip and Sales Advisor

Tripper Trails
Bangalore
11.2024 - 06.2025
  • Increased sales conversions by 12% through data-driven strategies and personalised communication, securing high-value international trip bookings.
  • Enhanced client satisfaction through tailored pre-trip consultations and proactive post-trip engagement.
  • Conducted in-depth market research to identify emerging travel trends, designed competitive packages, and introduced innovative, experiential trips.
  • Developed high-impact sales content, including 5+ social media ads, content scripts, and professional voiceovers, driving a 25% increase in lead generation.

Reservation Operations Associate

Headout
Bangalore
05.2023 - 08.2024
  • Managed reservations through ZenDesk CRM, ensuring smooth automation and error-free manual bookings.
  • Utilized Looker to streamline booking processes and enhance inventory accuracy.
  • Coordinated with partners to maintain real-time property and experience availability, ensuring uninterrupted customer access.
  • Partnered with Customer Experience, Marketing, and Finance teams to drive operational improvements and boost workflow efficiency.
  • Resolved backend customer queries with a focus on high service quality, and precise operational execution.

Senior Sales Executive

Evolve Back Resorts
Bangalore
06.2021 - 12.2022
  • Maintained an average target achievement of 105% per month by converting high-value inquiries into confirmed sales.
  • Delivered a seamless, luxury customer experience, reinforcing brand positioning and client retention.
  • Managed multi-channel reservations, optimizing occupancy rates, and revenue collection through structured lead management. Led training sessions for new executives on advanced sales strategies, CRM tools, and in-depth product knowledge, improving team performance.
  • Led training sessions for new executives on advanced sales strategies, CRM tools, and in-depth product knowledge, improving team performance.

Education

Bachelor of Business Administration - Specialization: Tourism & Travel Management

Christ University, Bangalore, India
05-2021

Skills

  • Customer Relationship Management
  • Market Research
  • Process Optimization
  • Sales Strategy & Lead Conversion
  • Customer Retention
  • Operational Efficiency

Accomplishments

  • Super Performer Award – Recognized for consistently surpassing individual sales targets over six consecutive months (Dec 2021 – May 2022).
  • "You Are a Sensation" Award – Earned three times for achieving an average of 115% of monthly sales targets.

Timeline

International Trip and Sales Advisor

Tripper Trails
11.2024 - 06.2025

Reservation Operations Associate

Headout
05.2023 - 08.2024

Senior Sales Executive

Evolve Back Resorts
06.2021 - 12.2022

Bachelor of Business Administration - Specialization: Tourism & Travel Management

Christ University, Bangalore, India

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Niranjana Rajesh