Nirbhay Dhebar
Manager - Human Resource Operations
Mumbai,MH
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Manager - Human Resource Operations
Publicis Groupe
Mumbai, India
05.2018 - Current
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Manage a team of HR professionals and regularly track developmental needs of team members and assist in providing required skill up-gradation.
- Cross-trained existing team members to maximize team agility and performance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Recruited and hired top performers to add talent and value to department.
- Maximized performance by monitoring daily activities and mentoring team members.
- Create strategies & workflow for HR process automations and getting executed through various channels.
- Focusing on automating, implementing and streamlining the different HR processes with the systems as per organization’s human resource policy.
- Perform time to time review and analysis of human resource policies. Further provide input related to necessary changes to different stakeholders.
- Track non-compliances which impact the organization and escalate to relevant authorities.
- Analysis & budgeting of appraisal cycle for organization. Further, assist the HR leaders of various Brands to prepare annual performance payout budgets.
- Maintaining employee data efficiently into human resource information systems. Perform audit on data accuracy and effectiveness.
- Providing monthly dashboards to stakeholders w.r.t. various data points on employee queries and resolutions.
- Digitize all employee documents from contractual and legal perspective.
- Manages all employee processes from onboarding to exiting the company.
- Conduct focused group sessions to provide clarifications on human resource policy changes.
- Induct new hires as well as employees on their compensation plans, organization’s goals, policies, and employee self-service modules.
- Analyzed unstructured information to derive key insights.
- Performed quality assurance to meet appropriate standards and facilitate improvement of processes.
ERC- Sr Associate
Amazon.Com
Hyderabad, India
05.2017 - 04.2018
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintaining US employee’s data records on HR systems.
- Address US employee’s queries on daily basis regarding their pay, company policies, work-related concerns.
- Review employee documents against compliance to check accuracy and update database.
- Connect with supervisor to resolve escalated and important grievances on priority.
- Connect with employees to make them understand the policies, benefits and pay structure.
- Track non-compliances which impact the organization and escalate to relevant authorities.
- Submit recommendations for HR process automations by preparing detailed SOPs.
- Co-ordinate with different stakeholders to explain the automation tools for the HR Operations function.
- Provide Human Resource policy & process inductions to new joiner in the team.
- Identify open positions within the team, posting vacancies and conduct interviews of candidates to onboard them in the team.
Associate Analyst
Tech Mahindra Limited
Hyderabad, India
09.2013 - 04.2017
- Maintaining employee data efficiently into human resource information systems.
- Providing monthly dashboards to stakeholders w.r.t. various data points on employee queries and resolutions.
- Conducting trainings on HR systems, processes and polices for target audiences.
- Work with the development team to strategies and develop the internal tools of HR.
- Perform time to time review and analysis of human resource policies. Further provide input related to necessary changes to different stakeholders.
- Focusing on automating, implementing and streamlining the different HR processes with the systems as per organization’s human resource policy.
- Manage a team of five HR professionals and regularly track developmental needs of my team members and assist in providing required skill upgradation.
- Identify open positions within the team then work with talent acquisition team to share relevant profiles, so further we can conduct interviews of candidates to onboard them in the team.
- Inducting new team members and employees on organization processes, human resource policies also their service, salary related and future promotional opportunities.
- Handling day to day employee queries and grievances by maintaining the TAT for the same. These set of employees are from India, ANZ, Europe and Asia region.
- Conducting an audits of employee feedback for checking effectiveness of the employee grievance resolution in the systems.
- Track non-compliances which impact the organization and escalate to relevant authorities.
- Identify open positions within the team, posting vacancies and conduct interviews of candidates to onboard them in the team.
- Discovered root causes of problems and identified appropriate solutions.
- Pinpointed opportunities for business improvement and defined and measured success points.
- Analyzed unstructured information to derive key insights.
- Performed quality assurance to meet appropriate standards and facilitate improvement of processes.
- Investigated system issues and implemented resolutions to reduce downtime.
Education
Certification - HR Auditing-Preparing The Ground For Strategic HRM
Indian Institute of Management
Ahmedabad, India 02.2020 - 02.2020
Post Graduation - Post-Graduate in Business Management
XLRI - Xavier School of Management
Jamshedpur, India 01.2016 - 02.2017
Bachelor of Engineering - Electronics And Telecommunication
K.J.Somaiya College of Engineering And IT
Mumbai, India 08.2008 - 05.2012
Skills
Human Resource Management
Automation
System & Policy Implementation
Data Audits
MS Excel
Policy Making
HR Data Analytics
MS Power BI
Accomplishments
- Awarded Dazzler and Quality WOW for being a consistence performer with efficient quality. Received both awards twice during my career
- Consistency in Performance – Resolving employees concern & grievances with consistency
- Accepting no Limits – Strong commitment towards developing
- Awarded Best Team, Standing Ovation, 2 Pat on Back and 3 Bravo Awards
- Giving viable new Ideas pertaining to processes which have been implemented by the team
- Accepting no Limits – Strong commitment towards developing process and training new joiners
Achievements at Amazon.com
Achievements at Tech Mahindra Limited
Timeline
Certification - HR Auditing-Preparing The Ground For Strategic HRM
Indian Institute of Management
02.2020 - 02.2020
Manager - Human Resource Operations
Publicis Groupe
05.2018 - Current
ERC- Sr Associate
Amazon.Com
05.2017 - 04.2018
Post Graduation - Post-Graduate in Business Management
XLRI - Xavier School of Management
01.2016 - 02.2017
Associate Analyst
Tech Mahindra Limited
09.2013 - 04.2017
Bachelor of Engineering - Electronics And Telecommunication
K.J.Somaiya College of Engineering And IT
08.2008 - 05.2012