Nireeksha C
Cloud Associate
Bengaluru
Summary
Cloud Associate engineer experience in configuring and maintaining cloud environments, optimizing performance, and ensuring seamless operations. Adept at managing resources, and supporting secure, scalable infrastructure solutions.
Overview
3
3
years of professional experience
Work History
Cloud Associate
Niveus Solutions
08.2023 - Current
- Google Cloud Platform (GCP): Proficient in deploying, managing, and optimizing cloud resources using GCP services, including Compute Engine, Cloud Storage, IAM, and Cloud Networking. Experience with configuring and managing GCP projects, resources, and security policies to ensure seamless cloud operations and scalability.
- Freshdesk & Freshservice: Skilled in utilizing Freshdesk for customer support ticketing and Freshservice for IT service management (ITSM). Experienced in streamlining workflows, managing incident, problem, and change management processes, and delivering exceptional service and efficient ticket resolution.
Associate Professional Software Engineer
DXC Technology
09.2021 - 12.2022
- AWS Infrastructure Management: Created and managed Amazon Workspaces, EC2 instances, Load Balancers, and EBS volumes, ensuring proper configuration, backup, and security. Automated patching and OS upgrades using SSM, and implemented best practices for IAM, security groups, and VPC peering.
- Monitoring & Security Compliance: Utilized CloudWatch and CloudTrail for continuous monitoring, auditing, and security event detection. Conducted regular vulnerability remediation, ensured encryption and backup policies for EC2 instances, RDS databases, and S3 buckets, and enforced MFA for IAM users.
- ServiceNow Platform: Extensive experience with ServiceNow for IT Service Management (ITSM), including incident, problem, change, and request management. Proficient in configuring workflows, and managing service catalogs to improve operational efficiency and deliver superior user experiences.
Education
Bachelor's of Engineering - Computer Science
Kalpataru Institute of Technology
Tiptur 04.2001 -
Skills
GCP, AWS, Azure, Linux, Windows
Timeline
Cloud Associate
Niveus Solutions
08.2023 - Current
Associate Professional Software Engineer
DXC Technology
09.2021 - 12.2022
Bachelor's of Engineering - Computer Science
Kalpataru Institute of Technology
04.2001 -
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