Nirmalraj Chandrasekaran

Intend to build a career with leading corporate organization with committed & dedicated people, which will help me to explore myself and realize my potential. Willing to work as a key player in challenging & creative environment.

ITIL certified professional with valuable experience of 13 years in Operations & Service Management. A result-oriented professional with cross-functional experience of over 7 years in managing the entire spectrum of Operations, Business Relationship Management, Incident Management, and Major Incident Management. Management in IT Infrastructure and Service Operations. Basic understanding of infrastructure technologies (Platform – Server, Storage and Networking (on prem and Cloud)) Resourceful in handling Incident End to End Life cycle and operational activities for diverse kinds of IT infrastructure setup and support services Spearhead the automation on infra and application alerts and built workflow to resolve reoccurring incidents to auto resolve. Drive continuous improvement initiatives to enhance the system reliability and Operational efficiency. Act as a primary escalation point of contact for critical issues, collaborating with cross-functional teams and senior leadership. Provide mentorship and training to team members, fostering a culture of technical excellence and accountability.

Senior consulting professional with proven ability to drive strategic initiatives and deliver impactful results. Strong focus on team collaboration, adapting to changing needs, and ensuring reliable performance. Expertise in project management, data analysis, and stakeholder engagement, combined with excellent problem-solving and communication skills. Known for integrity, reliability, and dedication to achieving organizational goals.

• Date Of birth: June 1989
• Age: 35 years
• Permanent Address: 3/506 N, Sri Savithri Anugraha, Sri Ranga Nagar 2nd Cross, Pidamaneri, Dharmapuri, Tamilnadu- 636701.