Summary
Overview
Work History
Education
Skills
Timeline
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NIRMAL VINCY ROBERT

NIRMAL VINCY ROBERT

CHENNAI,TAMILNADU

Summary

Organized with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Staff Associate, Customer Care

AT&T global network services
Brno
02.2020 - 03.2022
  • Worked to support the company mission and adhered to company protocol at all times.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered technical support and troubleshot issues to enhance office productivity.

Claims Specialist

KIWI
Brno
05.2022 - Current
  • Determining cause of issue and implementing fixed solution.
  • Reporting financial loses.
  • Examined reports, accounts and evidence to determine integrity and accuracy of information.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Calculated adjustments, premiums and refunds.

Education

Master of Science - Industrial Engineering And Management

Kaunas University of Technology
Kaunas, Lithuania
09.2015 - 06.2018

Bachelor of Science - Aeronautical Engineering

Sathyabama University
Chennai
08.2011 - 04.2015

Skills

    Project support

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Timeline

Claims Specialist

KIWI
05.2022 - Current

Staff Associate, Customer Care

AT&T global network services
02.2020 - 03.2022

Master of Science - Industrial Engineering And Management

Kaunas University of Technology
09.2015 - 06.2018

Bachelor of Science - Aeronautical Engineering

Sathyabama University
08.2011 - 04.2015
NIRMAL VINCY ROBERT