Poonam Joshi
Pune
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Experienced in associate officer roles with focus on customer service, operational efficiency, and team collaboration. Showcases strong communication skills and problem-solving abilities, essential for liaising between departments and resolving issues promptly. Professional skills include leadership, strategic planning, and project management. Previous work demonstrated significant positive impact on team productivity and overall business operations. Resourceful Associate Officer known for high productivity and efficient task completion. Specialized skills include strategic planning, regulatory compliance, and stakeholder engagement. Excel in communication, problem-solving, and teamwork to achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Officer - Business Development & Recruitments
CORE INDIA (Centre Of Renewable Energy)
Pune
06.2024 - Current
- Provided excellent service and attention to clients when face-to-face or through phone conversations
- Campus Interviews.
- Resolved customer complaints in a timely manner, ensuring satisfaction with services provided.
- Implemented changes to existing processes based on feedback received from customers or employees.
- Participated in weekly team meetings to discuss progress on projects and tasks assigned.
- Developed and implemented procedures to ensure compliance with the organization's policies and regulations.
- Coordinated internal meetings between departments and personnel.
- Conducted research on potential new business opportunities, analyzing financial data and market trends.
- Prepared detailed reports and presentations for executive review.
- Provided support to senior management in developing strategies for achieving organizational goals.
- Managed team of professionals to ensure operational efficiency and effectiveness.
- Developed training materials and conducted seminars on topics related to corporate governance practices.
Admission & Marketing Head
Cambridge Groups of School
Pune
05.2023 - 05.2024
- Coordinated efforts between internal departments to ensure successful execution of task.
- Reviewed reports from analytics platforms regularly in order to inform decisions regarding future campaigns.
- Recruited and trained staff members within the Admin department ensuring alignment with corporate goals and objectives.
- Managed creative teams responsible for developing content such as blog posts, videos or infographics that support overall marketing objectives.
- Created and managed annual budgets for all marketing activities, ensuring cost efficiency.
- Oversaw the production of promotional materials such as brochures, catalogs, flyers.
- Organized conferences and trade shows to promote institutional excelency.
Admission & HR Head
GGIS
Pune
10.2022 - 05.2023
- Conducted individual and group counseling sessions to address career goals
- Documented, maintained and tracked prospective student applications.
- Oversaw recruitment, interviewing and hiring processes for new employees.
- Assisted in developing strategies for improving organizational culture through employee engagement initiatives.
- Conducted performance reviews, provided feedback and made recommendations on employee development plans.
- Served as a liaison between management and staff to resolve issues in a timely manner.
- Negotiated collective bargaining agreements with union representatives.
- Organized team-building events aimed at improving morale among staff members.
- Identified potential risks associated with admin practices or decisions prior to implementation.
HR & Admin
Vidya Valley World School
Pune
12.2018 - 09.2022
- Managed a broad range of responsibilities including staff coordination, conducted campus interviews for teachers, PF management, transportation, academic inquiries, parent and staff issue resolution, admissions, and coordination of academic activities
- Also handled vendor management, cheque processing, and supported the principal with various tasks.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Managed recruitment processes, including job postings and interviews.
- Reviewed job descriptions and updated them as needed according to changing business needs.
SAP End User - PP & MM Module
Enercon India Ltd / Wind World India
Mumbai
04.2007 - 12.2017
- Finalization of vendor (L1,L2 ,L3), creation of account for Vendor, creation of Production orders, creation of Purchase order, creation of Service entry sheets (SES)
- Conducted training sessions on usage of the SAP PP module for end-users.
- Analyzed existing customer business processes to identify areas of improvement and develop custom solutions using SAP tools.
- Performed detailed analysis of customer requirements and developed solutions that met their needs while adhering to company standards.
- Identified gaps in resources and proposed solutions for improved efficiency.
- Recommended process improvements that would increase productivity while decreasing costs.
- Developed and maintained resource plans based on the project's timeline, budget and scope.
- Maintained accurate records of project progress, resource assignments, and other relevant data points.
- Prepared presentations summarizing results of analysis for senior leadership review meetings.
Education
MBA - HR -
D Y Patil University
Pune, India06.2024
Bachelor of Commerce -
Tilak Vidyapitha
Pune, India03.2020
Skills
- Problem Resolution
- Friendly, Positive Attitude
- Relationship Building
- Microsoft Word
- Finalization of vendor (L1,L2 ,L3)
- Creation of account for Vendor
- Creation of Production orders
- Creation of Purchase order
- Creation of Service entry sheets (SES)
- Looking into ERP of Top school application
- Entering new admission in ERP
- Worked in Microsoft 365 office for 2 years
- Aptech Computer Education
- Client/Server Applications
- Relational Database systems concepts
- Unix Networking Technologies
- OPP with C
- Word power point
- Foxpro
- MS OFFICE
- Logistics Management
- Employee Relations
- Coaching and Mentoring
- Operations Management
- Work Coordination
- Report Preparation
Opportunities
to expand skills while facilitating company growth
Languages
- English (Fluent)
- Hindi (Fluent)
- Marathi (Native)
Accomplishments
- Basketballplayer (Gold medalist) for schools, university & Maharashtra state from 1992-2004
- Basketball coach for age group 4years to 16years from year-2018-2019(At SKP campus,Balewadi)
- Marathon 21km,10km runner
- Won Mini Olympics Bronze Medal in Basket ball 2022-23
- Participated as a Captain for Maharashtra Masters Game 2023
- Participated as a Captain for Maharashtra Masters Game Feb 2024
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Certification
- SAP MM
Timeline
Associate Officer - Business Development & Recruitments
CORE INDIA (Centre Of Renewable Energy)
06.2024 - Current
Admission & Marketing Head
Cambridge Groups of School
05.2023 - 05.2024
Admission & HR Head
GGIS
10.2022 - 05.2023
HR & Admin
Vidya Valley World School
12.2018 - 09.2022
SAP End User - PP & MM Module
Enercon India Ltd / Wind World India
04.2007 - 12.2017
MBA - HR -
D Y Patil University
Bachelor of Commerce -
Tilak Vidyapitha
- SAP MM
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