NIRMIT ACHARYA

Business Strategy, Performance Management & Stakeholder Management

• Project & Stakeholder Management: Managed multiple projects by prioritising activities based on business urgency and resource availability, ensuring timely and effective execution
• Strategic Performance Insights: Presented actionable business and performance insights to senior leadership and C-suite stakeholders, supporting strategic decision-making and business initiatives
• Sales Strategy & Business Development: Developed sales strategies to identify new business opportunities, drive growth and strengthen strategic partnerships
• Business Analytics & Partnership Assessment: Prepared and analysed data-driven presentations to evaluate key partnerships, assess business potential and support strategic decisions
• Business Reviews & Partner Engagement: Facilitated comprehensive business performance reviews with Bandhan Bank teams, covering TN Banks, CABR and RRB segments to assess performance and identify growth opportunities
• Performance Management & Goal Setting: Defined L1 and L2 employee goals for FY27 and developed performance dashboards to monitor progress, track key metrics and drive accountability

Business Strategy, MIS & Analytics, Performance Management, AOP & LRP, Sales Planning, Financial Analysis

• MIS & Performance Reporting: Led end-to-end MIS operations, delivering daily, monthly, quarterly and YTD performance reports covering RM-wise productivity, NOP, ATS and branch activation.
• Incentive & Payout Management: Reviewed and approved monthly incentive, partner-wise contest and internal contest MIS, coordinating with Sales Admin Institutional Business (SAIB) for accurate payout processing.
• Management Reporting: Prepared and published monthly Flash Reports, quarterly Business Reports and performance updates for Finance, Shareholders and ManCom reviews.
• Sales Strategy & Business Planning: Drove month-on-month target planning and sales strategies across RM productivity, NOP, ATS, Branch Activation, LG/RM Activation, lead generation and conversion.
• AOP & LRP Planning: Partnered with Finance and business teams on Annual Operating Plans (AOP) and five-year Long-Range Plans (LRP) for Retail and Group businesses, covering targets, product mix and profitability.
• Financial & Product Mix Analysis: Evaluated premium-paying terms, policy terms and benefit periods in alignment with P&L objectives and long-term business growth.
• HR & Manpower Planning: Collaborated with HR and business leadership on department-wise and grade-wise manpower planning, hiring costs, employee promotions, target setting and productivity assessments.
• Sales Performance & Incentive Strategy: Developed sales choreography, monthly contests and incentive strategies to improve employee engagement, productivity and business performance.
• Market Intelligence & Competitive Analysis: Worked with the Chief Distribution Officer (CDO) and HODs to review market competition, product positioning, processing and underwriting capabilities.
• Cross-functional Collaboration: Worked closely with Finance, HR, Sales Administration and business leadership to align strategic priorities, operational plans and organisational objectives.

Product Management, Business Operations & MIS

• Product Launches: Coordinated launches of Capital Protection Schemes and structured products.
• Client & RM Servicing: Facilitated post-sales support, fund statements and client query resolution in coordination with AMCs.
• Operations & Compliance: Streamlined online lead-entry processes, ensured error-free documentation and coordinated operational approvals.
• Sales & Customer Activation: Managed sales contests, Mutual Fund rate cards and customer mapping to Wealth Managers.
• MIS & Revenue Reporting: Managed daily and monthly MIS, Focused Fund reports, channel-wise Net Sales, revenue and customer activation dashboards.
• Contest & Incentive Management: Monitored contest performance and published results and payout reports.

Regional Operations, Team Management & Business Performance

• Client Relationship Management: Resolved critical client complaints and strengthened customer satisfaction.
• Regional Operations & Risk Management: Monitored operational risks and ensured adherence to sales processes and compliance standards.
• Team Performance Management: Supported the Regional Sales Manager in managing a 50-member team, monitoring productivity and driving performance improvements.
• Investment & Loan Operations: Managed and processed home loan, fixed-term, account opening, investment and amendment applications, ensuring accuracy and timely approvals.
• Stakeholder Coordination: Coordinated with Investment Services, Advisory, Service teams and AMCs to ensure seamless operations.
• MIS & Reporting: Managed West Region MIS and Home Loan product reporting to support business monitoring and decision-making.
• Process & Workflow Management: Streamlined pan-India back-office coordination to improve operational efficiency.