Hi, I’m
Nirmit Gaikwad
HR Professional
Thane,MH
Summary
Strategic and result driven Senior HR Leader with 14+ years of cross-industry experience in building high-performing teams, driving HR transformation, and aligning people strategies with business outcomes. Expertise in HR operations, talent acquisition, performance management, and HR analytics across global and regional markets. Proven success in leading multifunctional teams, deploying HR technologies (SAP, SuccessFactors), and delivering compliance-driven, metric-based HR outcomes.
Overview
14
years of professional experience
3
Languages
Work History
Torana Inc
Head Human Resource
09.2022 - Current
Job overview
- Spearheaded recruitment and onboarding, reducing time-to-hire by 30% through optimized sourcing pipelines, internal talent mapping, and ATS integration.
- Developed and implemented HR policies and SOPs, ensuring 100% compliance with labour laws, GDPR, and client contractual requirements.
- Launched a role-based Performance Management System, resulting in 40% improvement in appraisal accuracy, goal clarity, and feedback consistency.
- Revamped engagement strategy, introducing culture-building events, anonymous feedback loops, and virtual connects — improving employee satisfaction by 25% YoY.
- Led compensation and benefits restructuring, resulting in 18% increase in retention and better internal equity for critical roles.
- Introduced customized soft skills training programs, tailored separately for client-facing teams, senior leadership, and technical staff, improving cross-functional communication and presentation delivery.
- Organized managerial coaching workshops for team leads, improving people management scores by 30% in internal reviews.
- Handled Accounts Receivable, overseeing client invoicing and AP coordination — leading to a 20% improvement in collection cycle time and smoother revenue recognition.
- Acted as HR advisor to the leadership team, providing counsel on risk mitigation, restructuring, grievance handling, and compliance strategy.
PEPSICO GLOBAL BUSINESS SERVICES INDIA LLP
Associate Manager HR Operations
03.2020 - 09.2022
Job overview
- Delivered KPI-driven HR analytics and dashboards, empowering business leaders with real-time workforce insights for informed decision-making across business units.
- Designed and implemented SLA monitoring tools, improving visibility and enhancing HR service delivery by 35% through trend-based analysis and process optimization.
- Managed end-to-end employee lifecycle operations (hire to retire) for multi-regional teams via SuccessFactors (SFEC) and SAP, ensuring 99.9% data accuracy and audit compliance.
- Led and mentored a 5-member HR operations team, enhancing productivity by 20% through automation, daily stand-ups, and SLA-linked performance dashboards.
- Created and institutionalized a Rewards & Recognition framework, improving team morale and reducing attrition by 15% over a 12-month period.
- Spearheaded knowledge transition for HR processes from North America, ensuring a seamless migration of HR operations to the India GBS hub with zero service disruption.
- Developed and maintained global SOPs and process documentation, standardizing workflows across regions and improving onboarding efficiency for new team members.
- Coordinated with cross-border teams including payroll, IT, and compliance to manage complex global employee cases and transitions.
Clariant Chemicals
HR Process Specialist
08.2018 - 02.2020
Job overview
- Led global employee lifecycle management from hire to exit across regions using SuccessFactors Employee Central and SAP PA, ensuring 99% data integrity and seamless transactions.
- Automated recurring HR reporting tasks, reducing manual workload by 40% using Excel-based macros and custom reporting tools, increasing team efficiency and accuracy.
- Developed comprehensive SOPs, work instructions, and process documentation, enabling 100% standardization and quicker onboarding of new HR team members.
- Designed and deployed process maps and workflows using MS Visio, facilitating clear cross-regional alignment and improved compliance tracking.
- Managed global payroll data, incentive calculations, and tax documentation for North American employees and international assignees, maintaining strict compliance with regional regulations.
- Supported performance management cycles across global teams via SFEC PM module, assisting in goal-setting, system rollouts, and cycle tracking across departments.
Accenture
Subject Matter Expert
01.2017 - 07.2018
Job overview
- Managed HR data operations across the EMEA region using SuccessFactors Employee Central, ensuring 99% data accuracy and timely transaction processing throughout the employee lifecycle.
- Oversaw position management workflows, coordinating with regional HR and compensation teams for position ID creation, job banding, and requisition tracking.
- Acted as the primary liaison between employees and management on payroll, benefits, and performance management queries — ensuring consistent case resolution within SLA timelines.
- Facilitated daily process huddles and led knowledge-sharing sessions, enhancing team alignment and reducing query escalations.
- Maintained process documentation, SOPs, and training materials, improving knowledge retention and operational continuity.
- Contributed to a 98% SLA compliance rate by streamlining employee query handling through RemedyForce and other internal tools.
Torana Inc
HR Manager
07.2011 - 12.2016
Job overview
- Directed end-to-end HR operations for both US and India teams, managing recruitment, onboarding, payroll, statutory compliance, and employee relations.
- Streamlined immigration processes, overseeing H1B petitions, transfers, and Green Card applications, ensuring full legal compliance and timely approvals.
- Reduced average time-to-fill by 25% by aligning hiring strategies with business growth forecasts and prioritizing high-demand roles.
- Acted as a cross-functional coordinator, liaising between HR, legal, insurance, and tax teams to support risk mitigation and compliance readiness.
- Implemented and maintained HR-related financial workflows in QuickBooks, supporting vendor tracking, audit prep, and payroll reconciliation.
- Introduced employee engagement and wellness initiatives, contributing to higher retention and better workplace culture during scaling phases.
- Supported leadership with HR data reporting, employee communication, and organizational restructuring across business units.
Education
Narsee Monjee Institute of Management StudiesMumbai, India
MBA from Human Resources Management
04.2001
Hislop CollegeNagpur
Bachelors of Commerce from Financial Analysis
04.2001
Skills
HR Generalist Affairs
HR Policies & Procedures
Staff Recruitment & Retention
Team Building & Motivation
Successfactors
PeopleSoft
Problem-solving
Teamwork and collaboration
Team management
MS office
Supervision and leadership
Timeline
Head Human Resource
Torana Inc
09.2022 - Current
Associate Manager HR Operations
PEPSICO GLOBAL BUSINESS SERVICES INDIA LLP
03.2020 - 09.2022
HR Process Specialist
Clariant Chemicals
08.2018 - 02.2020
Subject Matter Expert
Accenture
01.2017 - 07.2018
HR Manager
Torana Inc
07.2011 - 12.2016
Narsee Monjee Institute of Management Studies
MBA from Human Resources Management
04.2001
Hislop College
Bachelors of Commerce from Financial Analysis
04.2001