NIROSH K SHAJAN PAUL
Bengaluru
Summary
Driven professional with experience at DHL Express India, adept in Microsoft Excel and showcasing exceptional communication skills. Excelled in facilitating shipment clearances and resolving customer inquiries, significantly enhancing operational efficiency. Proven track record in teamwork and problem-solving, with a flair for content creation and video editing.
Overview
2
2
years of professional experience
Work History
Clearance Support Agent
DHL Express India
Bengaluru
06.2024 - 12.2024
- Facilitated the shipment clearance process by liaising with internal stakeholders and external officials
- Support customer queries by providing accurate information and assistance
- Address customer inquiries and provide accurate information to ensure smooth operations and compliance with regulations
- Timely and efficient clearance of shipments
Intern
Double Gate Trading LLC
06.2023 - 07.2023
- Data entry, Book keeping, Invoice filling
- Interacting with customers and comprehending their feedback
Education
Bachelor of Business Administration - Marketing And Aviation Management
Kristu Jayanti College
Bengaluru, Karnataka07-2024
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Creativity
- Communication
- Teamwork
- Story Telling
- Problem Solving
- Content creation
- Video editing
Accomplishments
- Media head of BBA professional department
- Published research paper on the topic 'Impact of south indian movies in indian economy'
- Member of United Nations Academic impact
References
- Debleena Maiti, debleena.maiti@dhl.com, 99808 05185
- Rakhi Mohan, rakhi@kristujayanti.com, 949730627
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Clearance Support Agent
DHL Express India
06.2024 - 12.2024
Intern
Double Gate Trading LLC
06.2023 - 07.2023
Bachelor of Business Administration - Marketing And Aviation Management
Kristu Jayanti College
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