Niru Parmar

• Led a team responsible for various clients, including Hubtran, Sanofi, Mamaearth, J&J, and NZ POD Validation.
• Created monthly and quarterly business decks using Power BI to provide insights into key performance indicators (KPIs).
• Evolved the processes and templates throughout the project lifecycle.
• Implemented project reporting standards across all projects in the portfolio.
• Successfully transitioned and implemented four pilot projects, contributing to increased operational efficiency and client satisfaction.
• Developed workflow charts in Visio to map existing and improved processes (as-is and to-be processes).
• Conducted data cleaning and in-depth analysis using MS Excel to identify areas for improvement.
• Implemented productivity and utilization reports to enhance operational efficiency.
• Conducted Time and Motion Analysis to streamline processes and reduce operational bottlenecks.
• Created new business opportunities by providing better data visibility through various analyses and recommendations.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Coached team members in techniques necessary to complete job tasks.

• Demonstrated end-to-end visibility in raising POs, validating invoices, and facilitating payments.
• Coordinated and reported project/program-level risks and issues.
• Monitored and reported project status, including KPI reports, cost reports, and security reports.
• Managed communications from the PMO mailbox, ensuring efficient reporting cycle requests.
• Oversaw the portfolio-level benefits register, tracking benefits realization.
• Supported the definition of project business cases, including scope, goals, costs, and milestones.
• Continuously evolved processes and templates throughout the project lifecycle.
• Implemented project reporting standards across the portfolio.
  Ensured project managers had the knowledge and resources needed for timely and accurate task completion.

• Handled Invoice and POD Validation.
• Produced Volume Synopsis and KPI reports.
• Manage & control the order management activities within the team
  Accountable for effective Order management & Planning activities.
• Follow up with the transporter for timely delivery of the shipment as per appointment.
• PO Management extraction of PO from vendor portal & PDF, Validation PO with the Stock, EAN, and catalogue for MRP changes and live SKU to service.
• Track and trace the FTL & LTL shipments till final delivery at customer end.
• Tracked KPIs to generate reports for supply chain performance.
  Reconciliation activities to be done for respective clint, checking the deduction claim by client & finding the reason.

• Maintained a portfolio of IRA, Investment Management, Estate, and Trust accounts.
• Prepared and fulfilled necessary compliance documentation requirements, including the investment policy statement, required addendums, and direction/request letters.
• Accountable for the completion and audit of initial and annual compliance review investment questions.
• Managed corrections and escalations as appropriate to ensure compliance.
• Collaborated with clients to address compliance-related concerns and provide solutions.
  Improved personal skills in MS Excel and PowerPoint.
  Enhanced reporting capabilities.
  

Achievements

• Recognized as "Best Performer of the Month/Quarter" multiple times.
• Awarded for excellence in Adhoc Activities and Customer Satisfaction.
• Successfully managed and improved compliance processes, ensuring adherence to regulatory requirements.