Niruba Velusamy
Coimbatore
Summary
Detail-oriented professional with 7+ years of experience in SAP Opentext Exstream StreamServe and CCE tool. Skilled in developing, configuring, and enhancing projects using Communication Builder Exstream. Proven track record of managing projects for clients in pharmaceutical, energy, and natural gas sectors. Known for strong problem-solving skills and delivering high-quality results. Continuously seeks opportunities to learn and adapt to new technologies.
Overview
7
7
years of professional experience
Work History
Lead Analyst - Piedmont Natural Gas
Accenture
Chennai
04.2023 - Current
- Oversaw successful implementation of letter correspondence and invoice billing initiative.
- Enhanced letter development by transitioning from on-premise to cloud
- Leveraged Describer to enhance workshop metadata
- Executed batch operations using SQL within SAP HANA environment
- Skilled at enhancing business workspace functionalities through Content Server
- Provided walkthrough presentation on OpenText FTD to clients, business, and functional team for PNG.
- Executed project migrations for development, quality assurance, production, performance, and training settings.
- Managing pre-cutover, Dress Rehearsal, Go Live, and post-cutover phases within deadlines
- Managed UAC jobs alongside SAP report generation for batch processes.
- Performed coding analysis using SAP Tcode.
- Software Handled: Communication Builder Version 16.6, Control center, SAP HANA Database, Describer, SAP Logon, Workshop.
- Additional Information: Employee of the Month - Duke Energy, Merck, Piedmont Natural Gas.
Senior Analyst - Duke Energy
Accenture
Chennai
10.2019 - 03.2023
- Resolved over 100 defects through correspondence letters and invoice billing
- Coordinated with vendors to ensure adherence to timelines for issue resolution
- Prevented SLA breaches by proactively managing defects
- Tested Rest API features to ensure smooth reprint operations
- Gained expertise in Documentum through cross-training in adding categories and Live reports
- Monitor document flow in pipeline seamlessly
- Trained team members in delivering complex processes.
- Engaged in monthly validation processes
- Software Handled: Communication Builder Version 16.3, 16.4, 16.5; SAP HANA Database; Control Center; Describer; Documentum; Control center; Archive center.
Analyst - Merck Project
Accenture
Chennai
05.2017 - 09.2019
- Worked in ERP, EWM, GTS SAP systems and developed over 50 processes in Communication Builder Exstream for labels, input/output connections, and business forms for Spain and Darmstadt regions with LRS full integration. Managed Levi Ray and Shoup (LRS) for printing purposes and troubleshooted issues.
- Exported and deployed CCE projects to Control Center in Production Environment
- Managed CCE script language and hardware functionalities
- Participated in Go Live activities from Sprint 1 to Sprint 8
- Configured new pathway in Docbroker Post processor enhancing vendor communication for print jobs
- Submitted technical and functional documents in HPALM tool for invoices and labels.
- Software Handled: Communication Builder Version 16.4, Control Center, SAP Logon, Describer.
Education
B.E - Electronics and Communication Engineering
Kongu Engineering College
Erode04.2017
Skills
- SQL
- HTML
- OpenText Scripting
- ServiceNow
- XML
- Content Server
- Archive Center
- SAP ABAP
- HPALM
- JavaScript
- SREAMIN
- XMLIN
- Storyteller
- SAP FIORI
Automation
OpenText Docbroker Repository cleanup automation was successfully completed and implemented in Duke Energy and Piedmont Natural gas project and submitted KX document on the same
Timeline
Lead Analyst - Piedmont Natural Gas
Accenture
04.2023 - Current
Senior Analyst - Duke Energy
Accenture
10.2019 - 03.2023
Analyst - Merck Project
Accenture
05.2017 - 09.2019
B.E - Electronics and Communication Engineering
Kongu Engineering College
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