Detail-oriented Insurance Analyst with three years of experience in conducting reconciliations, processing refunds, and ensuring accuracy in financial transactions. Proven ability to analyze insurance data, identify discrepancies, and implement effective solutions. Seeking a challenging position to leverage the analytical skills and contribute to the success of a dynamic organization.
Hi, I’m
Nirupama S
Bangalore
Summary
Overview
3
years of professional experience
1
Certification
Work History
Accenture
Insurance Process Analyst
10.2020 - Current
Job overview
- Conducted daily reconciliations of insurance transactions to ensure accuracy and completeness.
- Analyzed policy data and financial records to identify discrepancies and resolve issues promptly.
- Responded to customer inquiries, complaints, and service requests via email in timely and professional manner.
- Delivered successful process improvement initiatives, resulting in reduced cycle times and increased productivity.
- Achieved and consistently exceeded individual performance targets, including average handle time, customer satisfaction, and first-call resolution rate.
Education
Narsee Monjee Institute of Management Studies (NMIMS)Correspondence
Master of Business Administration - MBA from Banking and Finance
03.2024
University Overview
Jain Deemed To Be UniversityBangalore
Post Graduation Diploma from Banking and Finance
01.2021
University Overview
Maharani Lakshmi Ammanni CollegeBangalore
Bachelor of Business Administration from Finance
01.2020
University Overview
Skills
- Microsoft Excel
- Data Interpretation
- Time Management
- Communication and Interpersonal Skills
- Power BI
Certification
- Microsoft Power BI, Microsoft.
- MS Excel, Accenture
Languages
English
Tamil
Malayalam
Kannada
Hindi
Timeline
Insurance Process Analyst
Accenture
10.2020 - Current
Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA from Banking and Finance
Jain Deemed To Be University
Post Graduation Diploma from Banking and Finance
Maharani Lakshmi Ammanni College
Bachelor of Business Administration from Finance
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