Summary
Overview
Work History
Education
Skills
Timeline
Nisar Achilot

Nisar Achilot

General Manager
Kannur,KL

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

7
7
years of professional experience
4
4
Languages

Work History

General Manager

Amina Restaurant Abudhabi
Khalidhiyyah , Abudhabi
05.2019 - 04.2022
  • Prepared annual budgets with controls to prevent overages.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Actively participated in ongoing customer service programs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.

Restaurant Team Member

Amina Restaurant
Khalidhiyyah , Abudhabi
01.2015 - 05.2019
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Greeted customers at drive-thru and took food orders.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Recorded orders by answering customer questions and entering requests in system.
  • Greeted guests pleasantly and answered menu questions.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Bachelor Of Commerce - Finance

Nalanda College , Echur

Skills

  • Client account management
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Timeline

General Manager - Amina Restaurant Abudhabi
05.2019 - 04.2022
Restaurant Team Member - Amina Restaurant
01.2015 - 05.2019
Nalanda College - Bachelor Of Commerce, Finance

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Nisar Achilot General Manager